Job Summary and Essential Function:

· Answering incoming calls and alarm system signals regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city

· Relay information and messages to and from emergency sites to law enforcement agencies, and to all other individuals or groups requiring notification

· Monitoring of all types of alarm signals including video surveillance

· Other duties as assigned

Skills

• Reliability/Dependability
• Ability to read, write and speak clearly is a MUST!
• Must have computer skills is a MUST!
• Strong Attention to Detail
• Ability to remain calm during highly stressful situations
• Ability to adapt and respond appropriately to evolving work demands
• Positive Attitude/Team Player

Available Shift: All shifts available, MUST be able to work every Saturday and Sunday with NO EXPECTATIONS! MUST work holidays if scheduled to work.

This is NOT a remote position!

Salary commensurate with experience in alarm monitoring

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Relocate:

• Milford, CT 06461: Relocate before starting work (Required)

Work Location: In person