R10043760 SA Customer Master Data Associate Specialist (Open) Location: Tulsa, OK - W. 7th St. - ManagementGermantown, WI (LLC Support) - Management, Largo, FL (Retail Solutions) - Management How will you CONTRIBUTE and GROW? The primary function of this position is the creation and management of customer relevant data within the SAP environment. This includes the setup and closure of customer accounts, managing customer account partnerships within and across Airgas sales organizations, processing change requests relative to existing accounts along with administration of customer specific pricing. The associate may be involved in any of the following areas outlined below. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Process requests for either the creation of new customer accounts and/or editing of existing accounts within SAP Ensure requests to create new accounts do not result in duplicate accounts, partnership functions make sense, and otherwise ensure customer will be invoiced correctly once account is active. Create and/or make changes to customer accounts and partnerships within SAP following standard operating procedures and guidelines. Identification and correction of problematic customer partnerships that make customer account maintenance unnecessarily difficult. Process price change requests as submitted by our internal customers. Perform post load price audits to ensure accuracy of data entered. Research and resolve customer pricing disputes and process any required customer credit or debit memos. Establish and maintain strong working relationships with our internal customers. Act as backup to assigned partner. Other duties as assigned. ________________________ Are you a MATCH? QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma required, Associates or bachelor’s degree preferred Two years of relevant work experience preferred Ability to problem solve and multitask Attention to detail along with strong research and retention skills required Strong organizational skills and an ability to prioritize tasks and multiple projects to ensure all work is completed accurately and timely Capable of working independently as well as collaboratively Solid verbal and written communication skills Ability to maintain a positive attitude and adapt to a fast paced and evolving environment Prior data management & systems data entry preferred Proficient in MS Office, especially Excel PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The USES category for this position is sedentary. While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to talk, hear, sit, stand, walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch. Frequent sitting, bending up to 90%. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts in an office environment. The noise level in the work environment is usually moderate. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability _________________________ Your differences enhance our performance At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request. Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.