Be an essential element to a brighter future. We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation that make us successful for ourselves, our customers and the planet. Job Description Are you inspired by “what’s next”? So are we. When you join the Ketjen team, you contribute to a better tomorrow. You will play a role in powering many of the world’s largest and most critical industries, from energy and communications to transportation and electronics. We are putting innovation to work to improve people’s lives and we want YOU to be a part of it. Ketjen Corporation, a wholly owned subsidiary of Albemarle Corporation, is currently seeking a highly motivated and customer service-oriented Services Lab Technician with proven experience in inventory/database management, sample preparation, shipment processing, and maintaining safe lab operations. Responsibilities: Provide timely information and updates to GTS representatives, Technical Sales representatives, and Business specialists regarding all efforts related to sample dispatch accuracy, progress, and on-time delivery. Plan, manage, and coordinate the processing of Shipment Dispatch Requests (SDRs) and Standard Drum Acquisition Requests (SDARs) to ensure deadlines are met. Maintain databases, dashboards, and Sharepoint sites with accurate information regarding SDRs, SDARs, Standard Drum Inventory, and other related Service’s work. Accurately prepare samples to the specifications laid out in each request. Must demonstrate attention to detail when performing blend calculations and preparing blends. Must be able to troubleshoot blend errors. Provide timely communication of data and issues for SDRs and SDARs, emphasizing attention to detail. Regularly maintain the Standard Drum Inventory in the Warehouse and Services’ lab by palletizing drums/containers and updating sample content quantities. Monitor and maintain Services’ equipment and work areas for safe operations and execute tasks safely. Create documentation to transfer knowledge during absences. Quickly learn new skills, such as data release from Ecat program and workflow improvements. Assist Market Support team in various projects. Deploy samples to labs, maintain databases, and prepare reports in for Customer Service Requests (CSRs). Effectively present information and respond to questions from managers and technical personnel in small and large groups. Accountabilities: Ensure safe laboratory operations, including material handling, equipment maintenance, and general laboratory activities. Maintain a clean and organized work area. Thrive in a fast-paced environment, meeting deadlines with proactive problem-solving. Successfully complete assigned tasks. Demonstrate excellent customer skills, including effective communication, problem-solving, active listening, and delivering on promises. Required Qualifications: BS or Associate degree in Chemistry, Chemical Engineering, Supply Chain and Engineering, or related disciplines, or equivalent experience. Strong customer service skills and problem-solving abilities. Excellent teamwork and communication skills. Forklift operation certification or training highly preferred Proficiency in Microsoft Office 365 Suite (including Power BI) and Sample Manager highly preferred (Unsolicited Third Party Resumes Not Accepted) Choose to unlock your full POTENTIAL. Apply today. We are partners to one another in pioneering new ways to be better for ourselves, our teams, and our communities. When you join Albemarle, you become our most essential element and you can anticipate competitive compensation, a comprehensive benefits package, and resources that foster your well-being and fuel your personal growth. Help us shape the future, build with purpose and grow together. Be an essential element to a brighter future. Albemarle leads the world in transforming essential resources into critical ingredients for mobility, energy, connectivity and health. A reliable and high-quality global supply of lithium and bromine allows us to deliver advanced solutions for our customers. Join our values-led organization committed to building a more resilient world with people and planet in mind. At Albemarle, we’re focused on the professional and personal growth of our people as well as the quality and development of the products we deliver. We thrive in a collaborative, inclusive workplace, where everyone is given the tools to succeed, and diversity of thought and experience powers us. Explore our open opportunities where you can help shape the future, build with purpose and grow together. Albemarle is an Equal Opportunity Employer