Duties

Duties include but not limited to:

• The incumbent focuses on high-value healthcare performance by using various principles and proven models and tactics to dominate a high-performing and productive business operations environment.
• Responsible in planning, directing and evaluating activities within business services. Works with the goal of boosting economical and efficient performance of the RRTP. Attends meetings regularly.
• Facilitates routine meetings for direct reports and promotes bidirectional communication, review of performance standards, and ameliorates an administrative barriers.
• The RRTP Administrative Director of Business Operations will provide guidance on clinic builds, productivity standards, productivity reviews, Labor Mapping certifications, resource management including budget plans, and training administrative staff and RRTP leaders on clinic practice management principles.
• Implements and maintains library of LEAF products as the Behavioral Health LEAF Champion and Administrator for electronic routing processes that support clinic cancellation, clinic profiles, resource management board, employee travel and tuition, employee check-out, new patient assignments, and additional products being developed.
• The RRTP Administrative Director of Business Operations will provide overall leadership of administrative management and oversee business operations and decisions.
• Will work with various stakeholders internally and externally to plan, develop and implement changes to existing operational and business processes to meet current and future clinic demands.
• Manages, coordinates, and plans budget cycles for the RRTP and provides recommendations for long-term strategic plans.
• Develops practice management protocols, manage daily operations and continuous quality improvement, and once the Deputy of RRTP Clinical Management establishes productivity standards for all disciplines the RRTP Administrative Director of business operations will provide monthly productivity status.
• Ensures that financial goals and other key performance indicators align with industry benchmarks.
• Thrives in a fast-paced environment, having difficult conversations with leadership and is agile in adjusting priorities. Brings inspiration to the RRTP leaders.
• Works closely with RRTP Chief and administrative staff to provide the metrics for justifications in Resource Management Committee (RMC) for additional resources.
• Provides recommendations to strategic decisions that affect the overall business operations including consideration of admissions, bed utilization, clinic builds, coding, and 24/7 staffing and training related to VERA reimbursement.
• Develops and implements local business operational policies, administrative requirements, and provides advice to RRTP leadership on clinical operations as a subject matter expert.
• Provides input in policies and requirements for RRTP business operations, support and administrative processes and services.
• Ensures effective use of staff and recommends changes to enhance RRTP business operations. Has direct authority to implement and to ensure informatic and informative systems are in place.
• Makes highly skilled recommendations to BHSL and RRTP leadership that is centric to budget.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  Documents Required:
  

  • Resume

  Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
  Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
  Applications are accepted online. Applying online will allow you to review and track the status of your application.

• How to Apply

  All applicants are encouraged to apply online.
  To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 03/18/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12347883.
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

  Agency contact information

  John Buan

  Phone

  503-220-8262 X59964

  Email

  John.Buan@va.gov

  Address

  White City VA Medical Center
  8495 Crater Lake Highway
  White City, OR 97503
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  NOTE:Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.