Duties

The incumbent will serve as a Prosthetic Representative (Assistant Chief) completing a variety of supervisory and non-supervisory prosthetic and sensory aids assignments, projects, and activities independently to meet PSASs long-and-short term program goals.
Duties include, but are not limited to:

• Planning, developing, and directing a Prosthetic and Sensory Aids Program at the national, VISN, or local level.
• Advising the VA Central Office for the development of PSAS policies and manages and provides national-level oversight to a VISN or facility PSAS program to achieve VHA's overall mission goals.
• Leading projects and project teams on activities related to prosthetic and sensory aid activities. Completing a variety of non-supervisory ad hoc projects and assignments personally as needed. Managing a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.
• Serving as an Assistant Chief located at larger facilities that provide specialty services to smaller facilities and report to a PSAS Service Chief. Sharing with the Chief full responsibility for managing and supervising all phases of prosthetic operations. Serving as Chief of the service in the Chief's absence.
• Completing Human Resources assignments independently, including drafting and developing functional statements, performance standards, and competencies. Making PSAS's staff selections; assigns personnel; and provides direction to subordinate staff. Managing the training and evaluation of staff. Assessing competencies; evaluates performance; and recommends awards, advancements and disciplinary actions.
• Working closely with Human Resources and Senior Management to counsel employees and initiate disciplinary actions in a timely fashion; engages in the veteran's appeal process. Overseeing time and attendance and leave requests.
• Serving as liaison between Prosthetic Service and other departments; where typically, there are no subordinate supervisory prosthetic representatives at the facility level. Participating in the department in public relations activities, i.e. lectures, town halls, and in-services.
• Serving as an advisor to clinicians regarding the selection, prescription, and acquisition of prosthetic devices involving furnishing information concerning such matters as, new developments in the field of prosthetics and sources of supply for such devices.
• Interpreting prescriptions of clinicians to make certain that proper prosthetic devices are selected for, or by, the patients. Authorizing the purchase, fabrication, or repair of prosthetic devices.
• Maintaining continuous liaison with manufacturers and dealers of prosthetic supplies, inspecting their facilities and services and participating in the award of prosthetic appliance contracts.
• Analyzing data and making recommendations to optimize quality, efficiency, performance, and productivity within the service.
• Assuring compliance with accrediting agency and regulatory requirements. Establishing and monitoring performance and quality metrics; reviewing and modifying work processes to achieve optimal efficiency and effectiveness; ensuring customer satisfaction; taking corrective actions, as needed.
• Developing and maintaining a system of internal reviews that ensure service programs operate in compliance with regulatory and accrediting organizations. Giving technical and administrative advice and assistance on prosthetic problems to other facilities.
• Identifying and selecting national CMS/Health Care Procedural Coding System (HCPCS) codes are entered for every item purchased through and/or billed to ensure proper reporting. Conducting data analysis using the program's statistical data to prepare various VHA and PSAS reporting regarding prosthetic and sensory aids.
• Collaborating with clinical staff and Supply Chain Management to ensure surgical implants are Federal Drug Administration (FDA) approved; collaborating with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues.
• Contributing to the effective utilization of resources, budgetary allocation, and fiscal management. Managing, interpreting, and presenting fiscal data (i.e. fund controls, contracts, and equipment expenditures), forecasts resources, and equipment needs; administers an allocated budget.
• Developing cost-containment measures for prosthetic equipment and services; to authorize benefit payment and reimbursement. Authorizing the purchase, fabrication, fitting, or repair of prosthetic devices.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must provide a complete Application Package which includes:

  • Resume

  The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Driver's License
  • Other (2)
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/20/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12399932.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

  Agency contact information

  Laura Rosenzweig

  Phone

  (205) 454-3834

  Email

  laura.rosenzweig@va.gov

  Address

  Fayetteville NC VA Medical Center
  2300 Ramsey Street
  Fayetteville, NC 28301
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

This job is open to permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies, and all US citizens.