Duties

Incumbent will serve in a combined clinical and administrative capacity. Clinical duties involve working in outpatient settings utilizing various modalities to accomplish patient interactions including CVT video technologies, Face to Face in person clinic encounters, telephone encounters, and secure messaging. The percent time devoted to clinical and administrative duties will be designated by the Dyad, PC and may vary depending on the needs of the service line. Administrative functions include but are not limited to duties as outlined below:

• Incumbent will supervise directly, or indirectly, the Managers, Supervisors, Physicians, Physician Assistants, Nurse Practitioners, and other clinical provider staff as assigned by the Dyad, PC.
• Incumbent is responsible for the management and oversight of clinical operations and services for those clinics assigned by the Dyad, PC. These duties include, but are not limited to, coordination of work schedules, supervision of provider staff including completion of provider performance reviews and evaluations and initiating any necessary disciplinary actions, monitoring clinical performance measures, participating in performance improvement initiatives for the clinics and system, and optimizing the use of clinic and facility resources.
• Reviews, interprets, and effectively uses performance reports, benchmark data, budget cost/expenditure documents, staffing, and other reports in decision-making.
• Responsible for establishing/managing/conducting Pay-for-Performance, OPPE, FPPE, and performance evaluations for those under their supervision.
• Approves provider schedule changes or blocking of appointment slots/times for providers under their supervision.
• Works with various stakeholders to ensure policies, procedures, performance goals, strategic plans and initiatives are communicated to staff and implemented.
• Works with Dyad, PC and Human Resources staff to ensure adequate and appropriate provider staffing for their assigned clinics. Collaborates with Dyad, PC and Human Resources in recruitment, hiring, boarding, credentialing, evaluation, disciplinary, and termination actions for assigned staff.
• Responsible for ensuring the staff under their supervision maintain required training/competencies in a timely manner.
• Participates in activities/committees/boards as assigned.
• Provides backup cross-coverage for other SC, PC and ACOS, PC as required.
• Participates in local administrative, management, safety, quality assurance/performance, and other assignments, meetings or committees as assigned.
• Contributes to the development, maintenance and enhancement of relations with internal and external entities including but not limited to: Veterans Service Officers, medical and nursing schools, local public/private health care entities, AFGE (employee's union) and other NAVAHCS departments as well as regulatory entities and inspection agencies.
• Ensures a forum exists in which staff participates in identifying, communicating and resolving issues related to local service line operations, overall health care system operations, ancillary and support operations and VISN or Enterprise wide mandates.
• Works with the service line and other staff as appropriate to ensure operations issues or controversies are resolved at the lowest administrative level possible with logical and resolution plans while keeping service line management appraised of the issues.
• Performance reflects and demonstrates support of the Health Care System's Director's, and VISN's performance plan, and Network and national goals.
• Completes required trainings, closure of encounters, billing/coding, electronic view alerts, orders and consult placement, medication renewals, travel requests, and other assigned tasks timely.
• Performs other duties as assigned.

Requirements

Conditions of Employment

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must submit a C.V. and/or resume. Other documents may be requested later in the process if needed.

• How to Apply

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  To apply for this position online complete steps 1 and 2 above by 11:59 PM (ET) on 03/31/2024 to receive consideration. Please note, this announcement may close prior to the closing date indicated if the position is filled through other means. If you are unable to apply online before the closing date click here and include the CBSX-12302031-24-NS in the Notes field.
  To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

  Agency contact information

  Niko Simmons

  Phone

  (562) 842-9823

  Email

  NIKO.SIMMONS@VA.GOV

  Address

  Bob Stump VA Medical Center
  500 Highway 89 North
  Prescott, AZ 86313
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. We will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

All qualified candidates encouraged to apply. Open to U.S. Citizens but non-citizens may be appointed when it is not possible to recruit qualified citizens.