3 Program Manager, COR Medical Staffing Services (O-5 Billet) Non-Supervisory Jobs in Wallops Island, VA
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US Immigration and Customs Enforcement is Hiring a Program Manager, COR Medical Staffing Services (O-5 Billet) Non-Supervisory Near Wallops Island, VA
Duties
DUTIES AND RESPONSIBILITIES:
- Serve as the Contracting Officer Representative for IHSC Medical Staffing contracts, fulfilling various responsibilities such as technical liaison between the Contracting Officer and Contractor, contract performance monitoring, develop contract deficiency reports and action plans, coordination and correction of personnel performance issues , invoice validation and payment processing within ICE Financial Operations guidelines and the Prompt Payment Act, coordination of meetings, site visits, and program reviews.
- Develop and maintain a detailed project plan that outlines the scope, objectives, deliverables, milestones, risks, and dependencies of the contract.
- Coordinate and communicate with the contracting officer, Program Manager, contractor, and internal stakeholders on all aspects of the contract, including contract administration, performance evaluation, change management, issue resolution, and reporting.
- Review, and approve the invoices, reports, and other deliverables, for accuracy and completeness, ensuring compliance with the contract terms and conditions, federal regulations, and best practices.
- Monitor and evaluate the contractor's performance, providing feedback, guidance, and corrective actions as needed.
- Identify and mitigate any potential risks, issues, or challenges that may affect contract execution/administration and outcome.
- Manage and document any contract modifications, amendments, or extensions, obtaining the necessary approvals from the contracting officer and internal stakeholders.
- Conduct regular coordination meetings, site visits with the contractors and internal stakeholders, ensuring effective collaboration and alignment of expectations and goals.
- Prepare and submit periodic and final reports on the contract status, progress, achievements, and lessons learned.
- Coordinate with subject matter experts and internal stakeholders on requirements gathering to develop Statement of Work (SOW), Performance Work Statement (PWS), Statement of Objectives (SOO), Quality Assurance Surveillance Plans (QASP) and contract success metrics, developing Independent Government Cost Estimates (IGCE), and conducting effective Market Research.
- Assist in the planning, coordination, and administration of Source Selection Boards (SSB), Technical Evaluation Team (TET) and Contract Review Board (CRB).
- Other duties as assigned.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- You must successfully pass a drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
- Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
- Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
Qualifications
- Analytical Skills: Capable of analyzing contractor performance and assessing compliance with contract terms.
- Stakeholder Management and Conflict Resolution: Skilled in negotiating, building, and maintaining partnership with stakeholders and resolving conflicts of interest.
- Strategic Thinking: Ability to align project goals with organizational strategies.
- Quality and Change Management: Skillful in establishing/maintaining quality standards in a fast-paced environment.
- Mobility: Occasional travel required and sitting for extended periods.
- Communication: Frequent meetings either virtual or in person with various stakeholders
- Documentation: Prolong periods of working on the computer
- Stress and Pressure: Agility to managing contract deliverables, stakeholders and vendor expectations and handling unforeseen challenges.
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Qualifying degree for the officer's category from an accredited institution. Minimum of three to five years of professional experience relevant to the officer's category. Of the total professional experience, officer must possess at least two years of experience related to management, administration, and evaluation of programs/projects.
- Proven experience in managing federal contracts, particularly in the healthcare or medical staffing domain.
- Familiarity with Indefinite delivery, indefinite quantity (IDIQ)/Task Order (TO) contracts and its administration within government settings.
- Strong knowledge of federal acquisition regulations (FAR), contract compliance, and procurement processes.
- Exceptional program/project management skills, including planning, organization, and resource allocation.
- Excellent communication, negotiation, and interpersonal abilities to effectively collaborate with diverse stakeholders.
- Ability to analyze data, assess performance metrics, and drive continuous improvement initiatives.
- Contracting Officer Representative Certification (COR) Level I required as well as Program Management/Project Management Certification level II preferred, with goal to obtain COR Level II within 12 months of hire through Cornerstone OnDemand (CSOD).
- Obtain COR Certification Level III within 24 months of hire through Cornerstone OnDemand (CSOD) and maintained throughout.
- If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current status. The agency may require the incumbent performs clinical activities with the scope of clinical license in times of critical needs within the agency. If in a clinical discipline and as directed and approved by his/her supervisors, the incumbent may perform clinical duties of their profession in Federal health care facilities. Such direction is documented via a memorandum of assignment and is filed in the eOPF.
- Knowledge of ICE and IHSC, program policies and guidelines, operating procedures, and various departmental initiatives is preferred.
- Knowledge and skill in all Microsoft Office/365 products.
- Maintain all PHS basic readiness criteria and status.
Additional information
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, Resource Management Unit. The incumbent serves as a program manager with the primary responsibility of serving as a contracting officer's representative (COR) and may be required to perform clinical activities within the scope of clinical licensure in times of critical needs within the agency.
IHSC has a multi-sector, multidisciplinary workforce of more than 1700 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. IHSC provides, public health services, on-site direct patient care to ICE detainees at 20 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 148 additional facilities, with a combined population of 34,000 detainees on a daily basis, with an average length of stay of about 30 days, and over 400,000 detainees transitioning through these facilities annually. IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.
SUPERVISORY CONTROLS:
The Program Manager/Contractor Officer Representative works under direct supervision of the Supervisory Lead Medical Staffing Service.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers- Cover Letter/Letter of Interest. Please include location preference here.
- Degrees. (Place under "Diploma/GED")
- Professional license. (If applicable)
- Additional professional certificates. (If applicable)
- Three professional references. (i.e., name, title and contact information)
- CV - e.g., relevant experience, education, training. (Place under "Resume")
- A copy of your Certificate of Investigation (located in your eOPF).
- Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
- For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
- Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 03/03/2024.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.Agency contact information
IHSC Recruiting
Email
IHSCRecruiting@ice.dhs.gov
Address
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
USNext steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
- Cover Letter/Letter of Interest. Please include location preference here.
- Degrees. (Place under "Diploma/GED")
- Professional license. (If applicable)
- Additional professional certificates. (If applicable)
- Three professional references. (i.e., name, title and contact information)
- CV - e.g., relevant experience, education, training. (Place under "Resume")
- A copy of your Certificate of Investigation (located in your eOPF).
- Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
- For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
- Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
Job Summary
Full Time
$114k-152k (estimate)
02/07/2024
05/30/2024
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