The Pedorthists essential responsibility to perform clinical tasks to support the work of the physician, the patient and other health professionals. The Pedorthist performs procedures such as casting and sizing each patient properly for DM Shoes and Custom Braces. Also managing every step of the SafeStep portal and patient issues.

Required Skills and Experience:

• High School Diploma/ GED equivalent
• Ability to establish and maintain effective working relationships with patients, other employees, and the public
• Knowledgeable about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9 codes
• Must have excellent customer service skills
• Able to work in a fast-paced and demanding work environment
• Must have a team mentality, flexibility and willingness to learn
• The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.
• The ability to uphold HIPAA compliance is mandatory.
• Knowledge of Hepatitis B Vaccination or Declination Form
• Must exercise good judgment and discretion
• Extensive knowledge and use of Modmed
• Able to manage all aspects of the CPED Program with minimal supervision
• Technologically savvy and familiar with Microsoft Office products including:
• Google Documents
• Word
• Excel

Essential Functions/Responsibilities (other duties may be assigned):

• Manage CPED Patient Scheduler: dates/times
• Manage CPED paperwork for DM shoes
• Manage CPED paperwork for Custom Braces
• Check patient charts for insurance verification
• Check Medicare portal for Same/Similar DM Shoes/Braces
• Expedite DME issues: DME shoe backorders, custom orthotic re-fabs, canceled orders
• Prep/print charts and paperwork for OHI scheduled dates
• Scan all paperwork for DM shoes and Custom Braces
• Communicate to the PAs if issues arise with orders
• All proper forms are signed by patients
• Cast and dispense DM Shoes and custom braces
• Proactive patient communication on DME eligibility
• Manage reorders and returns
• Oversee new custom DME initiatives
• Check patient in and out
• Assist with billing issues
• Assist the Pas if needed

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to write, type or operate office equipment. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee is required to perform repetitive motions, including reaching above the head, and typing. The employee must occasionally lift up to 50 pounds and/or carry objects weighing up to 25 pounds. This position performs tasks that involve exposure to blood, fluids, or tissues as well as cleaning solvents and other chemicals. Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus.

#USFAS

Experience

• Licensed Pedorthist

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)