For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Specialized Experience at the FV-I, FG/GS-13 Level:You must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-H, FG/GS-10 - 12. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled.

Specialized Experience is described as:

• Experience in developing applications using low-code/no-code solutions (e.g., Appian, Salesforce, Microsoft Power Apps, etc.).
• Experience utilizing relational databases, such as SQL, Oracle, etc.
• Experience with the Software Development Life Cycle.

Specialized Experience at the FV-J, FG/GS-14 Level: You must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-I, FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled.

Specialized Experience is described as:

• Experience in developing applications using low-code/no-code solutions (e.g., Appian, Salesforce, Microsoft Power Apps, etc.).
• Experience with relational databases, including SQL, Oracle, etc.
• Experience with the Software Development Life Cycle.
• Experience developing and implementing Enterprise Resource Planning (ERP) software solutions.

Applicants should include specific examples of specialized experience in their Work History.

Qualification requirements must be met by the closing date of this vacancy announcement.

Knowledge, Skill, and Ability (KSAs): As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability.

Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

Only the following duty locations will be negotiable. Percentages next to the city/state represent the locality rate for that particular location:

• Anchorage, AK - 31.32%
• Scottsdale, AZ – 21.44%
• Lakewood, CA – 34.89%
• Enfield, CT – 30.91%
• Denver, CO - 29.05%
• Washington, DC - 32.49%
• Orlando, FL – 16.50%
• Hapeville, GA - 23.02%
• Des Plaines, IL - 29.79%
• Wichita, KS – 16.50%
• Burlington, MA – 31.05%
• Belleville, MI – 28.37%
• Minneapolis, MN – 26.39%
• Kansas City, MO - 18.18%
• Greensboro, NC - 16.50%
• Saddle Brook, NJ – 36.16%
• Farmingdale, NY – 36.16%
• East Farmingdale, NY – 36.16%
• Queens, NY – 36.16%
• Westbury, NY - 36.16%
• North Olmsted, OH – 21.69%
• Vandalia, OH – 20.59%
• Bethany, OK – 16.50%
• Oklahoma City, OK – 16.50%
• New Cumberland, PA – 18.59%
• Fairview Township, PA – 32.49%
• North Charleston, SC – 16.50%
• Fort Worth, TX - 26.37%
• San Antonio, TX – 18.00%
• Des Moines, WA – 29.57%

This position is located in AIR-844. However, this vacancy announcement may be used to fill future vacancies in any of the other AIR Division Offices.

FORM SF-50 SENT VIA EMAIL WILL NOT BE CONSIDERED

Form SF-50 may be uploaded to your on-line application or submitted by mail/fax. If you choose to submit the form via fax, we cannot guarantee timely receipt or assume responsibility for the quality or legibility of the forms. Mailed/faxed forms should be addressed to the agency point of contact listed in this vacancy announcement.

Security Requirement: Moderate Risk (5). This position requires completion and favorable adjudication of a background investigation prior to appointment, unless a waiver is obtained. Subject to a 5-year period reinvestigation.

Interview Statement: The Agency may choose to interview one, some, none, or all candidates from the selection certificate or any other valid recruitment/referral list submitted.

Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Applicants must submit an electronic application via Aviator and SF-50 by fax or uploaded via Aviator by the closing date of this announcement. Failure to submit the application and required documentation by the closing date will be ineligible for consideration.

In addition to the online resume, supplemental documentation can also be faxed to (817) 222-5852 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages. We cannot guarantee timely receipt or assume responsibility for the quality or legibility of any faxed documents. Regardless of the method of delivery, all supporting documentation MUST be received in the servicing Human Resources Office prior to the closing date of the announcement.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

• SF-15 : Application for 10-Point Veteran Preference