Description

Automotive Internet Sales Appointment Scheduler (BDC) ($55,000 – $75,000) 

US Auto Trust, LLC 

Newport Beach, CA 92660

Ready to join a developing dynamic sales team? We are looking for our next Automotive Internet & Sales Appointment Scheduling Representative for our Business Development Team at US Auto Trust. Facilitating customer experiences with brands like Aston Martin, Jaguar, Land Rover, Cadillac, Hyundai, & Genesis. 

Our Automotive Internet & Sales Appointment Scheduling Representatives connect our online and phone customers with our dealership sales departments through phone calls, emails, texts and appointment communication. 

Benefits 

· Full Time

· Workdays M-F & Weekends

· Anthem Medical and Dental Benefits

· Nippon Life and Vision Benefits

· Supplementary Benefits

· 401(k) with Employer Match

· Competitive Incentives and compensation

· Paid Vacation and Sick Time

Pay Scale Information 

Expected total annual earnings is $55,000 - $75,000 / year. The hourly rate for this position is $20 / hour. 

Qualifications 

· Professional social and communication skills 

· Previous experience in a call center, customer service, retail, and sales is strongly preferred

· Must have a clean valid driver’s license

· Must pass a personal background check and successfully complete a mandatory drug screen 

Responsibilities

· Following customer service etiquette when speaking with all prospects and customers 

· Answering incoming internet & phone inquiries, with active prospects who are looking to schedule test drive appointments, gather vehicle information, purchase vehicles, or discuss client experiences

· Completing long term follow up with prospects with calls, emails, texts, and voicemails to generate dealership business 

· Using our Customer Relations Manager tool (CRM), updating prospect notes 

· Coordinating follow up with in-store sales associates and managers, ensuring proper customer service/sales process 

· Resolving customer complaints, concerns, and issues appropriately

We are a drug-free, tobacco free, non-smoking (including e-cigarettes) company as well as an Equal Opportunity Employer.