Duties

Serves as a Public Safety Dispatcher, provides emergency police, fire and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. Maintains an accurate status of all emergency response equipment and personnel to assure prompt and accurate response. This equipment includes police, firefighting, hazardous materials, technical rescue and ambulance. Provides Emergency Medical Dispatch Life Support care through pre-arrival instructions to callers.

Requirements

Conditions of Employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Obtain and maintain within 6 months of employment DoD Telecommunicator I and II certification(or equivalent).
• Obtain and maintain within 6 months of employment DoD Hazmat Awareness and Operations certification.
• Obtain and maintain within 6 months of employment certification in Basic Life Support CPR.
• Obtain and maintain within 6 months of employment certification in Virginia Criminal Information Network (VCIN), National Law Enforcement Telecommunications System (NLETS) and National Crime Information Center (NCIC) certification.
• Obtain and maintain within 12 months of employment certification in Emergency Police Dispatch, Emergency Fire Dispatch, and Emergency Medical Dispatch.
• The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training. The incumbent must maintain an overall compliance score in the performance of duties of 90 percent, or better.
• Work requires up to 12-hour rotating shifts which includes days, nights, weekends and holidays.
• Incumbent is required to work (weather essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.
• This position requires a NACI background check.
• Subject to call back, on-call, and mandatory overtime as the mission requires.
• This position may require the employee to wear a uniform
• This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
• Obtain and maintain within 6 months of employment certification in Advance Fire Services Dispatching, Advance Police Services dispatching, and Non-emergency Call Handling.
• Obtain and maintain within 6 months of employment certification in Domestic Violence Intervention, Suicide Intervention, 9-1-1 Liability, Hazmat Preparedness for Dispatchers, and Advance Public Safety Dispatching.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
  As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  1. Your resume:

  • Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
  • Your resume may be submitted in any format and must support the specialized experience described in this announcement.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
  • For additional information see: What to include in your resume.

  2. Other supporting documents:

  • Cover Letter, optional
  • Most recent Performance Appraisal, if applicable

  NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
  The complete application package must be submitted by 11:59 PM (EST) on 03/28/2024 to receive consideration

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/12354751).
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
  • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

  Agency contact information

  Army Applicant Help Desk

  Website

  https://portal.chra.army.mil/hr_public?id=app_inq

  Address

  AS-APF-W4VNAA US ARMY FT BELVOIR
  DO NOT MAIL
  Fort Belvoir, VA 22060
  US

  Next steps

  If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents