4 Information Technology Specialist (CUSTSPT) NF-04 Jobs in Fort Belvoir, VA
US Army Installation Management Command is Hiring an Information Technology Specialist (CUSTSPT) NF-04 Near Fort Belvoir, VA
Duties
- Under general supervision, performs routine and recurring assignments in the delivery of Information Technology customer support services.
- Participates in the planning and delivery of a full range of Information Technology customer support services to the organization. Identifies and resolves issues and problems. Prepares and updates manuals. instructions, and operating procedures.
- Provides information and assistance to customers including system hardware/software installations, configuration, upgrades and troubleshooting.
- Evaluates established methods and procedures and prepares recommendations for changes in methods and practices where appropriate.
- Presents formal and informal training to customers. Reports, responds to and resolves customer requests. Applies information security and information assurance policy, principles and practices.
Requirements
Conditions of Employment
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- A one year probationary period may be required.
- Satisfactorily complete an employment verification (E-Verify) check.
- Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background.
Qualifications
Standard Qualifications:
Work, experience, education, and/or specialized intensive training sufficient to demonstrate IT knowledge and skill in:
- Participating in the planning and and/or delivery of a full intensive range of IT support services;
- Installing, configuring, upgrading and trouble shooting hardware and software components;
- Presenting formal and informal training and assistance to customers;
- Reporting, responding to, and resolving customer requests.
Qualifying education is graduate education in one of the following fields of study: computer science, engineering, information science, information systems management, or technology management, or has provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Highly Qualified:
- Possess one (1) year of professional database administration experience.
- Possess one (1) year of professional experience using and maintaining point of sales systems.
Experience must be clearly listed in your Resume and, if applicable, Transcripts must be uploaded to the documents for consideration. Failure to upload these documents may result in your application being rated as ineligible. Highly Qualified applicants will be referred to management first. If there are no selections made from the Highly Qualified list, then those that meet the minimum qualifications will be sent after.
Additional information
Area of Consideration:
- The Area of Consideration for this vacancy announcement is Worldwide.
- If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm EST by 05/14/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
- Payment Permanent Change of Station (PCS) costs may be authorized, based on a determination that a PCS move is in the Government's interest.
- This is a pay-banded position.
- Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
- Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
- Relocation incentive will be authorized.
- Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
- It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF Applicant Information Kit.pdf ).
- Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
- Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
Benefits
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants can claim the following eligibilities:
- NAF Priority Consideration - Business Based Action
- NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
- NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
- NAF Priority Consideration - Outside Applicant Veteran (OAV)
- NAF Priority Consideration - Parent of a Veteran (OAV)
- NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)
Benefits
Review our benefits
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents must be submitted with your application:
- Resume
- Cover Letter
- DD-214/ Statement of Service
- Documentation to Support Eligibilities
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You may submit your application package using one of the two methods identified below:
- Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12400510. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
- Manually: Please refer to the "Additional Information" section of this announcement for instructions.
Agency contact information
Mohit Singh
Email
mohit.k.singh.naf@army.mil
Address
AS-NAF-W4VNAA US ARMY FT BELVOIR
DO NOT MAIL
Fort Belvoir, VA 22060
USNext steps
Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
The following documents must be submitted with your application:
- Resume
- Cover Letter
- DD-214/ Statement of Service
- Documentation to Support Eligibilities
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
Job Summary
Full Time
$85k-104k (estimate)
05/10/2024
07/08/2024
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