Responsibilities:

• Greet and register patients in office. Collect co-pays and balances at check-in/check-out and post payments.
• Schedule appointments and procedures
• Maintain effective and efficient patient flow for the office. Check-in and check-out patients in a timely and organized manner, and answer and manage calls effectively.
• Verify and update patient demographic information including creating and maintaining patient records in EHR system. Scan and upload patient medical records including labs, x-rays, test results and other documents to the correct patient charts. Fax and photocopy patient documents, obtain and send medical records to and from providers, insurance companies and/or pharmacies.
• Verify eligibility, benefits and coverage of patients’ insurances.
• Obtaining patient records and test results prior to scheduled appointment.
• Respond to phone calls, messages and emails in a courteous, professional and timely manner.
• Follow and maintain best practices front desk standards as defined by practice and perform other related tasks or duties as necessary.

Skills:
- Previous experience as a medical receptionist is required.
- Proficiency in using office software and electronic medical records systems.
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations with professionalism and empathy
- Detail-oriented with the ability to multitask and prioritize tasks effectively
- Knowledge of medical terminology and procedures is preferred but not required

This is an exciting opportunity for a skilled Medical Receptionist to join our team. We offer competitive pay and benefits, including medical insurance, retirement plans, and paid time off. If you are a motivated individual with excellent organizational skills and a passion for providing exceptional patient service, we would love to hear from you. Apply now to join our team!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Urology

Schedule:

• Monday to Friday

Ability to Relocate:

• Fredericksburg, VA 22401: Relocate before starting work (Required)

Work Location: In person