Medical Front Desk Receptionist – Full-Time

The Urgent Care Center of Connecticut is looking for an experienced Medical Receptionist to schedule and check-in patients in a fast-paced setting for the Urgent Care and a Private Practice on-site in Bloomfield CT. The successful candidate will report to the Office Manager and will support all office related activities. Must be dependable, professional, courteous, have experience with EPIC and speak Spanish.

Must be able to work the hours of Monday 8am-2pm, Tuesday OFF, Wednesday 2pm-8pm, Thursdays 8am-8pm, and Friday 9am-5pm, and every other weekend, Saturday 9-5 and Sunday 10-4. Please do NOT apply if you cannot work this schedule.

Qualifications for the Medical Front Desk Receptionist:

• 1 year minimum experience as a medical receptionist in an Urgent Care setting
• Strong computer and analytical skills.
• Excellent communication and time management skills
• Excellent attention to detail.
• Strong organizational and multitasking skills.
• Customer oriented communication skills.
• Experience with EPIC EMR system.
• Ability to work in a fast paced environment
• Bilingual – Spanish required
• Flexibility and dependability with schedule and work load
• Understanding of HIPAA Privacy Rules and ability to maintain confidentiality

Responsibilites for the Medical Front Desk Receptionist:

• Answer multi-phone lines
• Checking in/out private practice and urgent care patients.
• Collecting patient and insurance information
• Verifying insurance
• Collecting Co-pays and balances on account
• Performing prior authorizations for procedures and referrals
• Booking specialist appointments/Radiology appointments
• Booking future appointments for physicals and pre-ops & follow up appointments
• Faxing paperwork
• Giving Covid results
• Processing medical records using EPIC.
• Provide excellent and friendly customer service and support
• Work with medical staff/other projects as needed and directed by the Office Manager.

Starting pay is $17.00/hr.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 38 – 42 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Primary Care
• Urgent Care

Schedule:

• Afternoon shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Rotating weekends

Application Question(s):

• Are the hours listed in the ad and wage rate acceptable to you?

Experience:

• medical receptionist: 1 year (Required)
• EPIC: 1 year (Required)

Ability to Commute:

• Bloomfield, CT 06002 (Required)

Ability to Relocate:

• Bloomfield, CT 06002: Relocate before starting work (Required)

Work Location: In person