43 Concierge Jobs in Dallas, TX
urby is Hiring a Concierge Near Dallas, TX
Our ideal candidate is an optimistic team player, who is comfortable working in a fast paced environment. This position provides various opportunities for career growth and development.
Responsibilities
Hospitality
- Welcome residents and new prospects 'home sweet home' by greeting them in a cheerful and genuine way.
- Oversee the lobby caf areas to ensure brand standards are consistently being met
- Rearrange books/game pieces when they are moved
- Wipe down tables remove garbage left over from guests a
- Adjust/fluff chairs, pillows, etc.
- Help walk-in guests with obtaining basic leasing information regarding prices, unit availability, and making appointment as necessary.
- Promote Urby events and local preferred vendors; always provide the best recommendations. Have a thorough and extensive knowledge of the area.
- Encourage residents to leave Google reviews about their positive experience (receive micro bonuses throughout the year if you're mentioned by name in online reviews!).
- Assist residents with troubleshooting work orders and submission of work orders and coordinator "permission to enter" with maintenance teams for access to units when necessary.
- Ensure emergency maintenance protocols are observed when applicable.
- Maintain safety and security of the building - always follow proper procedures for visitors, contractors, food deliveries, vendors, etc.
- Coordinate incoming residents on day of move-in
- Direct and set up elevator for movers
- Complete move-in inspections
- Assist with new resident orientation
- Help residents with lockout issues, such as reprogramming key fobs after verifying lease details, charging door batteries, and remote unlocking.
- Assist delivery vendors to load and unload packages onto/from delivery vehicles.
- Sign for, scan, log, sort, and store incoming packages - organization is key!
- Notify residents for packages when they are ready for pickup
- Assist with garage parking management
- Reprogramming garage access cards
- Updating resident vehicle information
- Assist with garage and system audits
- Communication is key for resident satisfaction! Ensure that important information is relayed to the management office as well as the rest of the RC team.
- Always ensure privacy and confidentiality for all residents.
- Respond appropriately to resident complaints by using your best judgement. Be timely and effective with service recovery gestures to ensure resident satisfaction.
- Prepare and send a shift report which includes any important information/incidents for PM managers and maintenance to address. Review shift report at beginning of shift.
- Promote teamwork and quality service by being a reliable team employee. Communicating with other employees to remain up to date on building and resident happenings. Ensure through and effective communications and coordination with other departments throughout shift.
- Communicate feedback and ideas with the property management team to keep improving resident experience.
- Strong interpersonal and communication skills
- Ability to communicate in English clearly and pleasantly in person, in writing, and by telephone
- Ability to problem solve and think on your feet
- Guest-service oriented; prior work experience in guest services, front desk, or related professional area
- Adherence to uniform, grooming and personal hygiene standards and expectations
- Frequently standing up behind the desk and in lobby area
- Carrying or lifting items weighing up to 30 pounds
- Ability to operate various property management and operating systems
Time away
- Generous PTO policy EOY rollover
- 10 paid company holidays
- Paid parental leave
- 401k company match
- Free parking pre-tax commuter benefits
- Monthly spot bonus programs
- Employee referral incentive
- Discounts at all in-house cafes
- Gym pool access at any of our Urby locations
- 80% employer sponsored Cigna medical, dental, vision plans
- HSA FSA with up to $2,500 company match
- Mental health support available through Ginger
- Social work environment with fast paced start-up energy
- Company outings including a beach party day!
- Complimentary snacks and monthly team lunches
- Casual but cool dress code
- Networking events
- Exclusive trainings with inspirational industry experts
- Cross-training programs
- Tuition reimbursement
Job Summary
Full Time
$28k-36k (estimate)
04/15/2024
04/28/2024
urby.com
EAST NEWARK, NJ
50 - 100
2016
Private
<$5M
Related Companies
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
