Job Title: Vacation Rental Property Manager

Reports to: Operations Manager

Supervises: Housekeeping Cleaners, Maintenance Tasks, and Vendors

Job Summary:

The Vacation Rental Property Manager ensures properties are clean and well-maintained for guest stays, coordinating tasks and managing vendors.

Position Duties include (but not limited to):

• Inspecting the Vacation Rental Properties in our program prior to guest arrival to ensure cleanliness and readiness of properties.
• Reporting all maintenance/safety issues and guest damages and conducting inventory of household items and conditions.
• Coordinating tasks and assisting with the scheduling of housekeeping, maintenance, and vendors for last-minute issues or reservations and third-party vendors.
• Operationally overseeing updating projects - verifying all purchases and delivered items that were ordered are in the correct home and ready to be installed.
• Participating in the organization and facilitating of company storage units that require inventory, ordering/delivering of purchased items, maintaining stock items, and reporting the needs for ordering supplies.
• Must have skills that require a great deal of attention to detail, being organized, utilizing effective time management skills.
• Able to think clearly in pressure situations, exercise good judgment, and use creative solutions.
• Excellent critical thinking, analytical skills, communication via phone, email, and text.
• Must have exceptional problem-solving skills.
• Must be highly professional when conversing with guests, owners, vendors, and teammates.
• Promote a professional appearance when in the field and adhere to a cooperative working environment.
• Assist with the ordering and delivery process, contacting, meeting, and collaborating with vendors/distributors, and creating relationships with them.
• Travel to stores to shop for any required items needed to set up/staging (including construction materials and design decor) while staying within budget.
• Follow all Upstay’s procedures and guidelines and applicable law and regulations.
• Promote safe behavior in the workplace.

Job Requirements:

• Experience: 3 years of vacation rental property management and housekeeping experience with 3 years leading teams.
• Education: College diploma (preferably) or 3 years or more of direct job experience equivalent.
• Must be flexible to be available on weekends, weekdays, and holidays.
• Must have a valid driver's license and a reliable vehicle.
• Must be able to lift 20 lbs, bend, and climb stairs.
• Must reside in the Austin area or be willing to relocate prior to start. Knowledge of the Austin area is a plus but GPS is even better!
• Must be fluent in both written and oral English. Spanish is a PLUS!

Other qualifications:

• Computer/tech-savvy, familiarity with Google Drive, Breezeway, and Guesty (a PLUS).

Job Type: Full-time

Pay: $45,000.00 per year

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: Remote