TITLE: Outreach Specialist
BACKGROUND: Urban Strategies is a 501(c) 3 corporation founded in 1978. The mission of Urban Strategies is to empower residents in distressed urban core neighborhoods to lead healthy, prosperous lives in thriving, self-sustaining communities. Urban Strategies plans and implements Human Capital building strategies designed to end the physical, social and economic isolation of obsolete and distressed communities by: 1) creating an attractive mixed income community and 2) supporting former low-income residents in progressing toward self-sufficiency. Urban Strategies uses innovative approaches provide families with a broad and integrated set of supports as they make the transition to new housing and to economic self-sufficiency. Urban Strategies also collaborates with other community organizations to increase the human capital-building assets in the revitalized community.
Job Summary: Urban Strategies is seeking an Outreach Worker to connect with and engage a targeted group of residents in a community revitalization and Human Capital building program. The Outreach Worker will be responsible for sharing information with residents about the revitalization effort including programs, community-wide events and activities, and public and resident meetings. The Outreach Worker will support the family support specialist and the project manager in locating and tracking originally displaced public housing households and connecting them to a Human Capital program and to new housing. The Outreach Workers will assist the project manager and family support specialist in connecting with originally relocated households and connecting them to a Human Capital program. The Outreach Workers will also assist the Project Manager and family support specialist team with other tasks as requested.
Major responsibilities include but are not limited to:
1. Serve as first point of contact at the site answering phones, greeting visitors, and scheduling appointments.
2. Assist with coordination of Day-to-Day office operations: creating and maintaining office supply inventory; maintaining internal team virtual files.
3. Manage social media and marketing communications for internal and external partners-distributing flyers, newsletters, mailings, and emails.
4. Maintain a database with the most updated contact information for residents and community partners and support general data entry.
5. Manage office expense reconciliation
6. Assist with event and meeting planning and coordination
7. Other duties as assigned
Qualifications:
1. High School Diploma and some college preferred.
2. Experience in Microsoft Outlook and Microsoft Office software.
3. Ability and commitment to handle privileged information in a professional and confidential manner.
4. Availability to attend evening and weekend functions as required.
5. Possession of a valid driver’s license and availability of automobile for use at work is preferred, but not required
6. Ability to function as a team player in both internal and external relationships.
7. Strong communication skills.
Urban Strategies is an Equal Opportunity Employer