Role Summary

Urban Outfitters is looking for a creative, enthusiastic, and dedicated individual to play a key role in the product catalog management and visual merchandising for UrbanOutfitters.com. The Associate will be responsible for a variety of e-commerce operational tasks and duties, including site catalog management, new product activation, quality assurance, product attribution for search and navigation, website shop-ability and creation of brand appropriate web categories based on selling and merchandising strategies. The ideal candidate is a dynamic, highly flexible, and driven individual who can excel under pressure and tight time constraints. This position will be responsible for a multitude of tasks across the website relating to web merchandising and product publishing. Exceptional organization and communication skills, attention to detail, with the ability to filter and prioritize feedback and requests strategically are the keys to success in this role.

Role Responsibilities

• Responsible for the daily setup, activation and maintenance of products and strategic usage of product attribution and merchandising
• Audit all product activations across UO’s global websites and iOS app
• Owner of product activations relating to marketing email campaigns, catalogs and special product launches
• Work closely with cross functional teams to research, resolve and QA product-related issues
• Utilize multiple web applications such as a catalog management system, content management system, merchandising and on-site search tool, and inventory and tracking systems.
• Creation of compelling, trend-driven and brand appropriate product categories based on product attribution, merchandising feedback, current trends and analysis of product and category report metrics.
• Attend meetings and work collaboratively with Buying, Operations, Photo Studio/Styling, Copy, DC/Call Center, Planning, and Merchandising teams to insure delivery of brand-appropriate web categories and merchandising.
• Execute weekly markdowns and category promotions.
• Identify and resolve technical issues before they go out to the customer; follow-through until resolution is vital.
• Ongoing QA and monitoring of website content and proper functionality.

Role Qualifications

• Bachelor’s degree or higher.
• Experience working in a collaborative or professional environment.
• Excellent verbal and written communication skills that can be applied inter/intra departmentally to obtain critical information from other teams or individuals.
• Strong capacity for multi-tasking, organization, working independently and time management.
• Candidates should be able to prioritize and maintain a high level of accuracy doing multiple tasks in a fast paced, dynamic environment.
• Proactive personality.
• An appreciation for and understanding of the Urban Outfitters customer and aesthetic.
• A passion for retail and specifically ecommerce in today’s marketplace.
• In-depth computer literacy and internet proficiency.
• Must be comfortable working with technical systems and troubleshooting web issues.
• An impeccable eye for detail and strong quality assurance skills.
• Competency with web-based products, content, or catalog management applications.
• Understanding of global e-commerce website experiences and international fashion markets.
• Technical expertise to answer questions about or troubleshoot problems with the website. Interest in utilizing data to make decisions. Basic understanding of Google Analytics, IBM Core Metrics or Adobe Omniture is a plus.

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The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits 

EEO Statement

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.