Who we Are:

Since 1973, Urban Equities REC has been leading the way in classic urban living in Chicagoland. We manage a selection of distinctive apartment communities in Edgewater, Rogers Park, Uptown, Homewood, Belmont Cragin, Elmhurst and elsewhere in Chicago. We combine our decades of experience, personal service and the latest technology to provide a streamlined, efficient property management experience for our residents. We’re a small, tight-knit office focusing on teamwork, communication, professionalism, respect and kindness, and we also extend those values to our residents, janitorial staff and third party vendors.

Essential Job Functions:

Daily/Routine Maintenance

• Assign work orders as they come in to the appropriate janitor
• Communicate with residents who have questions, concerns or complaints.
• Work order follow-up.
• Tenant follow- up as needed.
• Escalate urgent/time-sensitive maintenance issues to Property Manager’s attention.

Pest Control

• Coordinate pest control visits with residents and janitors.
• Set up monthly or quarterly service visits.
• Notify residents of pest control visits.

Third Party Vendors

• Set up new vendors in AppFolio
• Source and receive scope of work proposals.
• Coordinate work order scheduling.
• Ensure invoices match the work order and/or scope of work.

Scavenger

• Communicate with janitors regarding changes or services required.
• Contract management.
• Maintain internal scavenger spreadsheet.

Utilities

• Communicate with service providers as needed concerning billing issues.
• Activate/Disconnect service for units when applicable.
• Communicate with incoming residents concerning activating utilities.

Office

• Receive incoming calls.
• Receive resident complaints.
• Maintain water intrusion tracking spreadsheet.

CHA Inspections

• Coordinate inspections with janitors and residents.

AdHoc

• Take stock of inventory and alert Property Manager when something needs replenished.
• Coordinate furnace/boiler inspections in advance of the heating season in conjunction with the Property Manager.
• Sprinkler system maintenance.
• Check company calendar daily.
• Draft and send resident notices.
• Assist with projects and office staff as needed.

Education and Experience:

• Two years of multifamily property management experience is required.
• Experience with property maintenance is required.
• Proficiency/familiarity with Google platforms is preferred.
• Experience with property management software is helpful.
• At a minimum you’ll need a high school diploma or GED; Bachelor's degree is preferred.
• A valid Driver’s License and reliable transportation may be required based upon specific property needs.

We’re Looking for Someone who:

• Has superior customer service skills and the drive to help our residents, office staff, janitors and third party vendors resolve issues with professionalism and clear communication.
• Displays a high degree of flexibility and willingness to adapt to change as our company grows and evolves.
• Can ensure regular attendance, punctuality and dependability.
• Possesses a positive, motivating, team-oriented attitude.
• Can receive direction and guidance in a professional and respectful manner.
• Has superior written, verbal and listening skills
• Exhibits strong time management, organizational skills, and follow-through with a keen attention to detail.
• Can work with a diverse group of people.

Equal Employment Opportunity:

Urban Equities REC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type

• Full-time
• Mon-Fri 9am - 5pm
• This is an in-office position

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Work setting:

• In-person

Experience:

• Property management: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Chicago, IL 60660 (Required)

Work Location: In person