You haven't searched anything yet.
Company Description
At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams.
We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work.
Job Description
The Larson Customer Service team is comprised of front-line professionals who take pride in ensuring an excellent customer experience.
They are the personal connection between our company and our retail customers.
YOUR ROLE :
As the Customer Solutions Representative, you are the Voice of Larson Doors that consumers interact with when they have product or warranty questions.
You will provide world-class customer service to our consumers and receive paid virtual training in Larson products to make sure you are ready to assist our customers.
Before the completion of training and to ensure you are ready for the role, you will be paired with a tenured teammate to prepare for success in your new career.
Larson offers a competitive starting rate of $37k / yr ($ and benefits from day one, which include medical, dental, vision, monthly and annual bonus opportunities, paid time off, 401K, profit sharing, product discounts, and more.
This position is 100% remote and Larson provides all the necessary equipment for you to be successful!
If this sounds like the position for you, our next training will begin in July with training hours of 8 : 30 am-5 : 00 pm CST (M-F).
Our contact center is open Monday - Friday 7 : 30am - 5 : 00pm Central Time & Saturday 9 : 00am - 2 : 00pm Central Time ;
the incumbent will be scheduled to work an 8-hour shift during those hours. Saturdays are scheduled on a rotating basis.
What you will be doing :
Qualifications
Additional Information
The salary range for this position is $33,000 - $41, 000.
At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs.
This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more.
We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates’ feeling of belonging at work.
Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments : Plumbing, Doors and Security.
We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates.
Please visit our website at to learn more.
Equal Employment Opportunity
FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability / handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations
FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at and let us know the nature of your request along with your contact information.
Last updated : 2024-05-18
Full Time
$34k-44k (estimate)
05/19/2024
05/24/2024
The job skills required for Consumer service representative include Customer Service, Microsoft Office, Flexibility, Troubleshooting, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Consumer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Consumer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Consumer service representative positions, which can be used as a reference in future career path planning. As a Consumer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Consumer service representative. You can explore the career advancement for a Consumer service representative below and select your interested title to get hiring information.