• The Clinical Secretary plays a vital role in assuring whole patient care is made available to patients through referrals, prior authorizations, appointments & services.
• The Clinical Secretary will provide secretarial support for the cardiopulmonary departments.
• The Clinical Secretary will be responsible for answering telephones, patient scheduling, verifying eligibility, and making necessary referrals/prior authorizations, as well as understanding, interpreting and applying multiple insurance benefits in their application to specific patients.
• The Clinical Secretary will be responsible verifying copayment amount and collection of copayment at time of service.
• The Clinical Secretary works closely with Provider Billing to assure compliance and maximum reimbursement.
• The Clinical Secretary will manage the maintenance of electronic medical records and the office’s electronic medical record system.
• The Clinical Secretary will assist in, and perform diverse tasks required to maintain an efficient and organized office.
• The Clinical Secretary will proactively ensure all State and Federal regulatory requirements are met.

Qualifications:

• High School Diploma or GED required.
• Associates Degree preferred.
• 2 to 3 years of previous secretarial/clerical required.
• Medical background preferred.
• Computer knowledge and skills including but not limited to Outlook and Microsoft Word required.
• Medical terminology required
• ICD-10 and CPT coding experience preferred.
• Experience in a medical office setting preferred.

Company Culture:

Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience! 

• Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
• Focus on Employee Wellness: Biometric screenings, Wellness programs, Access to onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
• Staff Recognition platforms: Shining Stars, CARESCount website

Pay Range: $17.90 - $21.00

Starting Pay: Based on Experience

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities, and veterans to apply.