Organizational Overview

Upward Bound House (UBH) is dedicated to ending the cycle of intergenerational family homelessness. We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention. With over 30 years of experience in family homelessness, UBH is a leading services provider, contributing to and advocating for lasting solutions to end family homelessness. Our diverse team is passionate about our mission. UBH provides a fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency and communication. UBH provides a supportive, caring and merit-based environment for team members and is vested in their growth and development. We seek employees who are passionate about serving and making a difference in the lives of others.

Summary

The Bringing Families Home Subsidy program (BFH) provides rapid re-housing and case management

services to families in the child welfare system, who service component may include, but are not limited

to; Family Reunification, Family Maintenance, or families in receipt of voluntary supervision to prevent

the need for the child or children’s removal. The goal is to significantly reduce the number of families’ in

the child welfare system experiencing homelessness.

The BFH Children Services Navigator will build relationships with families and provide referrals to child care providers that meet the needs of BFH children and families. The BFH Children Services Navigator will also conduct needs assessments in conjunction with families to identify the individualized needs of all children in the household and provide referrals to resources that offer supportive services to children that foster ongoing support.

ESSENTIAL FUNCTIONS

• Process emergency child care referral requests and identify child care providers for placement of Department of Children and Family Services (DCFS)-supervised children between the ages of birth through five years old, and their siblings within required DCFS time frames.
• Develop, secure, and coordinate referrals to licensed child care programs, clothing, school supplies, mentorship and child advocacy, education, mental health, tutoring, recreational activities, healthcare, nutrition, technology, life skills, behavioral health, physical health, crisis intervention, etc.
• Manage and create a strong referral process and system for families to access child care programs and supportive services that best meet the needs of their children.
• Provide parents with educating them on choosing quality child care, and supportive services that meet the individualized needs of their children.
• Track and collect detailed records of referrals, services provided and outcomes.
• Develop and grow relationships with child care providers and community organizations that provide supportive services to children to foster ongoing support.
• Act as the liaison with community partners, local child care providers, community organizations and other programs.
• Document and maintain up-to-date information on referrals provided to participants in the CareLinQ. and Homeless Management Information System (HMIS) within 48 hours of interaction.
• Maintain electronic and hard copy case records.
• Participate in staff meetings, case reviews and other relevant trainings.
• Attend community meetings and other assigned meetings, events, workshops, etc.
• Support the Programs team in the day-to-day operations of services delivery.
• Perform Other duties as assigned.

QUALIFICATIONS

• Bachelor’s Degree, from an accredited College or University, in early childhood education, human services, social work, or psychology required.
• Minimum of 2 years’ relevant experience working with children and families.
• Exhibit high level of professionalism.
• Knowledge of educational and community resources as well as principles of child development and early childhood education.
• Understanding of best practice approaches including: Housing First, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
• Strong written and verbal communication skills.
• Proficient in Office Suite programs and using a data management system.
• Ability to maintain personal and professional boundaries.
• Highly motivated self- starter with the ability to work in a high-pressure environment.
• Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness.
• Ability to respond responsibly in emergency and crisis situations.
• Intermediate proficiency in Windows Office Suite programs and a data management system (HMIS preferred).
• Position requires travel primarily in Los Angeles County.
• Knowledge of community resources.
• Valid California driver’s license and proof of auto insurance.

MANDATORY REQUIREMENTS

• Employment Eligibility Verification
• Reliable transportation
• Updated tuberculosis test
• Successful completion of background screening.
• CPR/First Aid training
• Must have Valid CA Driver's License
• Must provide proof of insurance coverage

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care.

The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations Employee is required to: Walk and climb stairs; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Communicate, receive and exchange ideas, information by means of the spoken and written word; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands and fingers; Be able to have visual activity for (including, but not limited to) administrative and clerical tasks; Drive personal vehicle in and around Los Angeles County and periodically transport clients; Be able to enter various buildings that may require climbing stairs. Be subjected to outside environmental conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require an accommodation, please make sure to inform the Human Resources Department by the first week of employment. If an accommodation is not required at the time of employment, but is later required, you must inform the Human Resources Department of the need for accommodation at the time it is needed.