Duties:

- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Answer customer inquiries and resolve any issues or concerns in a timely manner
- Process orders, returns, and exchanges accurately and efficiently
- Maintain a thorough understanding of company products and services
- Collaborate with other departments to ensure customer satisfaction

Qualifications:

- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent verbal and written communication skills in English
- Previous experience in a customer service role is a must
- Knowledge of MPOS system, Microsoft Office, Adobe are helpful
- Proficient in using computer systems and software applications

- On your feet for 8hr shifts and be able to lift 50lbs

This is for UPS Store, not UPS

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)

Work Location: In person