UPMC Department of Pediatric Otolaryngology is seeking a Full-Time Surgery Scheduler to work at their Children's Hospital location.

We are a unique subspecialized division that will present rewarding opportunities to work with various departments across UPMC Children's with a diverse team committed to growth and providing the best pediatric patient care.

This position works Monday through Friday, no evenings/weekends/holidays.

Purpose:
Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.
Responsibilities:

• Responsible for coordinating and scheduling patients for all in-patient and outpatient surgical procedures for the Ear, Nose and Throat Department for both Children's Hospital in Lawrenceville and Children's North Surgery Center in Wexford.
• Answer and respond to all incoming telephone inquiries and/or CHP Cerner messages regarding surgery.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals or surgery center.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.