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Are youinterested in a career that provides plenty of opportunity for growth and development? As a Patient & Family Concierge with UPMC, you'll make a meaningful difference on our team by working with our Life Changers to provide high-quality patient care.Build relationships with patients as you help them find comfort in a safe environment. With a premier benefits package and endless opportunities for growth, browse Patient & Family Concierge roles today to see how you can make a difference with UPMC!
Purpose:
The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the Concierge will remain focused on patient and guest satisfaction and quality of care from first to last impression.
The Patient and Family Concierge role is a new non-clinical support role that focuses on essential non-clinical tasks. Such as:
This role does not perform direct clinical care, which requires additional training. Examples of clinical care that should not be performed include, but is not limited to:
Responsibilities:
Full Time
Hospital
$30k-39k (estimate)
12/28/2023
06/18/2024
upmc.com
PITTSBURGH, PA
>50,000
1893
NGO/NPO/NFP/Organization/Association
JEFFREY A ROMOFF
$10B - $50B
Hospital
UPMC is a Pennsylvania-based nonprofit health center that provides services such as emergency care, surgical, patient care, and fitness control for individuals.