3 Office Coordinator, UPMC Harrisburg Jobs in Harrisburg, PA
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Office Coordinator, UPMC Harrisburg
$89k-118k (estimate)
Full Time | Hospital
1 Month Ago
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UPMC is Hiring an Office Coordinator, UPMC Harrisburg Near Harrisburg, PA
Purpose:
The Office Coordinator manages the front office staff in collaboration with the Practice Manager. Coordinates front office scheduling and staff assignments. Serves as resource to address patient, family, staff, or Physician needs or concerns.
Responsibilities:
The Office Coordinator manages the front office staff in collaboration with the Practice Manager. Coordinates front office scheduling and staff assignments. Serves as resource to address patient, family, staff, or Physician needs or concerns.
Responsibilities:
- Obtain accurate demographic, next of kin, insurance information including referrals/authorizations.
- Ensure patient scheduling is accurate.
- Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
- Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
- Manage front office staff in practice. Work closely with manager to ensure specific needs are met. Coordinate scheduling and staff assignments.
- Work denial work queues in conjunction with the CBO.
- Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.
- Oversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads.
- Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.
- Ensure a positive customer service atmosphere and interactions in office areas through ongoing training/development/monitoring of staff. Seek physician/staff feedback to ensure interactions are appropriate. Investigate/resolve customer complaints.
- Collaborate with manager in selecting, monitoring and evaluating front office staff.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Hospital
SALARY
$89k-118k (estimate)
POST DATE
03/27/2024
EXPIRATION DATE
03/27/2024
WEBSITE
upmc.com
HEADQUARTERS
PITTSBURGH, PA
SIZE
>50,000
FOUNDED
1893
TYPE
NGO/NPO/NFP/Organization/Association
CEO
JEFFREY A ROMOFF
REVENUE
$10B - $50B
INDUSTRY
Hospital
Related Companies
About UPMC
UPMC is a Pennsylvania-based nonprofit health center that provides services such as emergency care, surgical, patient care, and fitness control for individuals.
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