You haven't searched anything yet.
Are you passionate about making a positive impact in healthcare? Do you thrive in a dynamic, patient-centered environment?
If so, we have an exciting opportunity for you!
We are seeking a dedicated and compassionate Patient Services Representative to join our esteemed Vascular Surgery team. As a Patient Services Representative, you will play a crucial role in ensuring that our patients receive the highest quality care and support throughout their healthcare journey.
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence.
Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.
Responsibilities :
Completion of high school graduate or equivalent is required.
Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred.
Two years of experience in a medical / billing / fiscal or customer service function is preferred.Knowledge of medical terminology is preferred.
Prior experience with Medipac, Epic, or other health records systems is preferred.
Licensure, Certifications, and Clearances :
UPMC is an Equal Opportunity Employer / Disability / Veteran
Last updated : 2024-04-26
Full Time
$52k-64k (estimate)
04/28/2024
04/30/2024