You haven't searched anything yet.
Children's Hospital of Pittsburgh is hiring a Service Coordinator who will provide mental health or family support service coordination services, according to the level of need, to a population of serious and persistent consumers as described by the most recent Pennsylvania Bulletins regarding Blended Service Coordination, and in accordance with the Allegheny County MH / MR Plan.
The Service Coordinator will be responsible for the performance of the General Service Coordination duties as well as the specific duties as assigned to each level of service.
The primary function of the Service Coordination Unit is to provide the person with serious mental health or family support issues with professional assessment, service planning, service coordination, referral, and re-evaluation services required for a safe and healthy community life which is manifested through stability in relationships, housing and employment.
The development of enduring relationships with those served is critical, with persistent outreach, being the central contact point in the system, coordinating care and assisting the person in their recovery or support process.
This position provides an essential recovery orientation.
Responsibilities :
On site for all in-patient MH or support commitments. Ensures that all alternatives to hospitalization have been considered.
Coordinates intervention when hospitalization is required.
SINGLE POINT OF ACCOUNTABILITY (SPA).Be the go-to resource for the person served and his / her family and the system of care.
Assure that there are effective 'safety net resources for the persons served. Clearly communicate to the person what they can expect from the system and what the system will expect of them.
Assure there is periodic assessment & cross-system planning to meet the needs while utilizing their strengths. Prepare for, convene / facilitate service planning meetings and provide follow-up after meetings.
Assure there is cross system coordination of services and that services are being provided. Develop relationships that endure with persistent outreach even when there is reluctance to receive services.
Provide a consistent positive outlook which encourages recovery and full inclusion in the community.
BLENDED LEVEL OF SERVICE COORDINATION Ensures the frequency of contact with the individual being served (or the parents if the individual is a child or adolescent) is based on the individuals needs, but at the very least once a month.
Provide a full range of Service Coordination services to a designated caseload maximum of 30 individuals for adults and 25 for children.
Maintains an accurate and timely record of Service Coordination activity. Records individuals being served and collateral contacts.
Updates forms as needed. Reviews charts for compliance with regulations. Prepares for formal audits.
Advocacy includes providing information, removing barriers, creating options and resolving problems.
Investigates new resources and communicates with Directors of prospective resources as a liaison on behalf of the individual being served.
Maintains an up-to-date catalog of available community resources, including location, eligibility requirements and program alternatives.
Assists individual and family to identify, link, access and coordinate such resources.
The development of an assessment is based on an understanding and trusting relationship, that needs and strengths vary over time and are evaluated in every contact (face to face and phone).
Develops relationships with the individual, his / her family and other important people in his / her life. This engagement will be persistent and will result in an enduring relationship.
The persistence is evident in frequent outreach and genuine concern over a lengthy period of time.
Licensure, Certifications, and Clearances :
UPMC is an Equal Opportunity Employer / Disability / Veteran
Last updated : 2024-05-22
Full Time
$39k-50k (estimate)
05/23/2024
06/04/2024
The following is the career advancement route for Service coordinator positions, which can be used as a reference in future career path planning. As a Service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service coordinator. You can explore the career advancement for a Service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers.
01/10/2022: Galveston, TX
The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.
03/03/2022: Ogden, UT
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/08/2022: Bangor, ME
A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.
01/13/2022: Rapid City, SD
Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.
12/29/2021: New Bedford, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.
01/08/2022: Petaluma, CA
A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
02/06/2022: Charlotte, NC
May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.
02/26/2022: Clarksville, TN
Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
02/13/2022: Dallas, TX
Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.
03/05/2022: Saginaw, MI
Step 3: View the best colleges and universities for Service Coordinator.