Department: Nursing - HHCReports to: Manager of Home Health Services

Position summary:Primarily responsible for providing assistance with transportation to medical appointments for the purpose of promoting and maintaining the maximum level of independence for each resident.

Works cooperatively and respectfully with residents, coworkers, families, visitors, and volunteers to create a positive and pleasant environment in the home. Promotes the residents' psychosocial well-being through meaningful relationship building, and works with the household team to meet other social service needs of the resident and of the household, always providing support, friendship and kindness for each of the household members. All tasks are performed in accordance with current standards, policies, guidelines and regulations and in a safe and efficient manner.

Essential skill and experience:

• Nursing Assistant Certification in Tennessee, or be eligible to obtain certification within four months of employment.

• Time management: the ability to organize and manage multiple priorities.

• Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, and communicative skills; auditory and visual skills; satisfactory completion of post-offer, pre-employment physical as required.

• Valid TN State Drivers License with a F Endorsement and a safe driving record

• Operate a lift vehicle

Preferred skill and experience:

• Computer proficiency, including Word and Excel

Reporting to this position: No direct reports.

Essential Duties:

• Observes and reports changes in residents’ physical, mental, emotional status to nurse.

• Observes, reports, and documents resident status and the care and services furnished.

• Monitors for environmental safety events.

• Recognizes medical emergencies and responds appropriately, notifying nurse.

• Responds to and acts appropriately in emergency and/or disaster situations.

Essential Expectations:

Organizational behaviors and standards:

• Friendly- Actively seeks opportunities to provide outstanding service to others.
• Resident Care-Consistently anticipates and meets each resident’s directed service needs.
• Caring and Compassionate- Purposefully takes the time to listen, keep residents informed and offer empathy.
• Energetic Teamwork- Actively supports others, works with others, and makes others look good. Provides leadership that empowers other members of the team to meet the residents wants and needs.
• Leadership and Professionalism- Displays pride in work and Uplands.
• Problem solving- Utilize ‘win/win’ problem solving model when attempting to solve work related problems.
• Environmental- Demonstrates safe work habits, genuinely takes pride in the appearance of the overall work area.
• Communication- Demonstrates appropriate communication related to face-to-face communication, telephone, answering calls, placing a call on hold, transferring calls, voice mail, use of speaker phone, and email.
• Commitment- Demonstrates commitment to the organization’s vision, mission and values, co-workers, and self-development. Commitment to eliminate loneliness, helplessness, and boredom in the lives of residents.
• Diversity- Engages in interactions with an open mind while being non-judgmental and treats everyone with dignity and respect.
• Attendance- Regular and reliable attendance.
• Confidentiality- Protects confidentiality and privacy.
• Safety- Contributes to a culture of safety.

Physical demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Physical demands: See attached Physical Requirements form
• Work environment:While performing the duties of this job, the employee is exposed to odors, body fluids, and infections. The noise level is usually moderate.

Receipt and Acknowledgement

I acknowledge and understand that:

• Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.
• The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitation, which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.

I have read and understand this job description.