Description

Summary of Position with General Responsibilities:

The Revenue Manager is a full cycle OTC (Order-to-cash) role with a core set of accountabilities in the following areas - (1) billing; (2) credit & collections; and (3) customer master data controller function:

• Billing: provide oversight an employ specialized processes to ensure all billing sub-functions are operating effectively and timely. The role will act as a finance partner to support the business development organization. From the initial stages of the sales cycle, the Revenue Manager will collaborate with business development to understand specific customer invoicing requirements. This role serves as a liaison between the sales and back-office communities. The Revenue Manager will also perform post implementation audits to ensure accurate and timely billing (including EDI transmissions) processes are in place.

• Credit & Collections: perform credit reviews of new transportation and warehouse customers. Oversee all collections functions which will include managing a team of one to five associates. Effectively manage customer audit requests and dispute resolutions in a timely fashion. The Revenue Manger should be able to use a variety of analytical tools to monitor progress of credit and collections initiatives to track the Companys working capital goals.

• Customer Master Data: oversees new customer on-boarding, including collecting and summarizing billing and systems requirements. This includes collaborating with internal business partners in business development and IT departments. This position will oversee all aspects of establishing and maintaining customer master data for transportation and warehousing customers alike.

Essential Job Functions / Basic Qualifications:

• Ensures OTC processes and operations comply with applicable rules and regulations; seeks advice and interpretation when required
• Performs a variety of calculations and conducts on-going commercial post investment audits of existing business; typically involves application of comprehensive finance and business principles
• The candidate will be accustomed to using a variety of business intelligence tools to manage team productivity goals
• Develops communications and reports that outline contractual requirements to sales leadership team, including identification of financial and operational related matters. Deliverables are expected to be comprehensive in nature, clearly outlining contractual requirements and customer expectations
• Reviews and responds to comprehensive internal requests which includes applying finance and business principles, drafting responses and outlines, and collaborating with other departments
• Oversight of Collections efforts, includes ensuring timely application of deposits to open AR balances
• Produces ad hoc reporting and analyses; capable of developing financial presentations on short notice
• Willingness to take on internal process improvement projects
• Capable of training and mentoring staff and providing work direction
• Able to perform other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS:

Education:

• Bachelor's Degree in Finance, Accounting, or related Business Administration discipline is required
• Master's Degree in a similar discipline is preferred
• Prior experience with contract review and OTC management is required
• Ideal candidate will have at least five (5) years of related professional finance work experience

Experience:

• At least 3-5 years of experience in contract review and OTC management experience is required
• Prior experience working with NetSuite Oracle ERP or other enterprise resource planning software company is required
• Good commercial acumen with a sense of urgency is a must
• Solid analytical and problem-solving skills is expected
• Superior MS Office (Excel, Word and PowerPoint) skills are essential
• Prior experience in the logistics industry is helpful but not required for the role

additional Knowledge/Skills/Abilities:

• Working knowledge of specialized finance and related business principles and practices
• Ability to quickly learn and leverage systems and databases for finance and business management
• Determining metrics and measurements for finance and business programs
• Comfortable operating in both a team environment and as an individual contributor
• Developing and delivering finance and business presentations
• Ability to effectively communicate across a wide range of internal business partners
• Good public speaking and presentation skills is a must