The University of New Mexico’s Project ECHO has an amazing opportunity for an Operations Manager to join our Communications and Marketing team!

Project ECHO is growing rapidly to serve the needs of underserved communities with our “all teach, all learn” model. In the next year, Project ECHO will be launching dozens of new programs and initiatives to support the state of New Mexico, the U.S and our global partners.

As a successful Operations Manager, you will play an instrumental role in supporting the smooth and successful operations of the communications and marketing teams’ local, national, and global projects.

The Operations Manager’s primary focus will be to:

• Develop and implement an effective procedure for managing communications and marketing projects and content calendars for Project ECHO
• Develop an effective system for the intake of new projects, working with the director and managers to create assignments and deadlines
• Design appropriate data tracking and analysis to enhance operational efficiency of the team
• Design and administer an effective and consistent system for file storage, sharing and collaboration
• Plan and oversee all team activities, and meeting schedules to ensure peak performance and productivity of all team members
• Works with Project ECHO’s value’s committee to lead trainings and team building events that motivate and inspire the Communications team
• Review grants, grant proposals and contracts to identify appropriate deliverables and report via tracking system

Project ECHO is unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center. Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025. We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support. We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities. Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world. Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more.

Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government. Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization and inclusive place to work. Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work. We strive to find individuals who can embrace and exemplify these values. In addition, Project ECHO was named one of Albuquerque’s Top Three Best Places to Work in 2023. This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement. For more information and a brief overview of benefits available please visit Project ECHO Newsroom.