Description

University Physicians Association is seeking qualified applicants for a Patient Service Representative (PSR) for the University Infectious Disease office located within the UT Medical Center in Knoxville, TN.

Job duties include, but are not limited to:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Full benefit package including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements

Must have at least 6-months to 1-year of previous medical office experience.