2 Front Desk Receptionist Jobs in Cumberland, RI
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University Orthopedics is Hiring a Front Desk Receptionist Near Cumberland, RI
GENERAL SUMMARY OF DUTIES:
Essential Job Functions:
- Locate and process referrals at the time of visit
- Complete patient check-in and check-out for a specific office location and pod
- Schedule follow up appointments at UOI locations/offices
- Facilitate appointment scheduling for external referrals
- Check in upon arrival to clinic, register walk-in patients and identify existing patients; correctly add / edit demographic information to include email address, guarantor, and coverage and obtains necessary signatures.
- Collect co-pays and patient account balance and collection balance.
- Answering front desk telephones and directs calls as appropriate.
- Print schedules and superbills for next-day provider visits.
- Batching out at the end of the shift and verifying co-pays with cash collected.
- Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source and monitoring clinical inboxes.
- Obtains verification of DME benefits.
- Demonstrates expected Customer Service behaviors
- Promotes a culture of service excellence by exceeding the expectations of our patients, visitors, coworkers and physicians.
- Maintain a professional appearance and work environment
- Additional duties as assigned by the Manager to meet department needs
Requirements:
- High school diploma or equivalent
- At least 1 year of medical receptionist or administration experience preferred
- Excellent communication and interpersonal skills
- Excellent customer service skills
- Knowledge of MS Office and EMR systems/ practice management systems
- Knowledge of insurance eligibility and verification
- Motivated individual with team approach
- Must be able to travel to all sites if/when necessary.
Job Summary
Full Time
Ambulatory Healthcare Services
$33k-42k (estimate)
03/02/2024
04/10/2024
universityorthopedics.com
PROVIDENCE, RI
200 - 500
1990
MICHAEL EHRLICH MD
$10M - $50M
Ambulatory Healthcare Services
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