Job Description
The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives .
JOB TITLE:
Visitor Services Associate
JOB PURPOSE:
To provide coverage and support to the UW Art Museum Visitor Services is the first point of contact for guests and visitors enter the Centennial Complex. Associates provide information to the public about the Art Museum; answer general inquires and direct visitors or calls to the appropriate staff and faculty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Visitor Services Associates serve as the primary person to greet and assist museum visitors. This includes welcoming them as they arrive, assisting them with parking sign in requirements, answer basic questions, providing printed materials to patrons, promote the Art Museum, exhibitions, programs, and educational classes. Track and record museum attendance. Responsible for the overall cleanliness and appearance of the Visitor Services Center. Answer incoming calls to both the Art Museum, transfer or take messages as needed. Responsible for museum store sales, cash handling and daily cash sheets. Also responsible for managing general email account inquiries. Other duties as assigned.
COMPETENCIES:
Must be organized
Must have great attention to detail
Ability to multi-task
Must possess great phone etiquette
REMOTE WORK ELIGIBILITY:
This position provides vital support to campus customers and requires the successful candidate be available to work on campus.
MINIMUM QUALIFICATIONS:
High School Graduate or GED
DESIRED QUALIFICATIONS:
Two years of customer service and/or front-line office experience
Experience with Microsoft office; excel, outlook
Data entry experience
Previous sales or retail experience preferred
Previous experience with cash handling
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.
HIRING STATEMENT:
UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/