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University of Wisconsin–Milwaukee
Milwaukee, WI | Full Time
$58k-76k (estimate)
4 Weeks Ago
User Experience Architect II
$58k-76k (estimate)
Full Time | Elementary & Secondary Education 4 Weeks Ago
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University of Wisconsin–Milwaukee is Hiring an User Experience Architect II Near Milwaukee, WI

Official Job Title - USER EXPERIENCE ARCHITECT II
Working Title - User Experience Architect II
Position Number - 02002221
Division - Office of Research & Graduate School
Department - B340170 GRAD BUSINESS & TECH SERVICES
Position Type - Non-Teaching Academic Staff
Appointment Type - Fixed Renewable
Pay Basis - Annual
Salary Grade - 26
FLSA Status - Exempt
Percent - 100
Posting TypeStaff
UWM Description
The University of Wisconsin-Milwaukee (UWM) is Wisconsin's second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has branch campuses in Waukesha and Washington County.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/diversity-equity-inclusion/about-dei/School/College/Division Description
The Graduate School is an administrative office that supports a wide range of functions related to graduate education across UWM. The Graduate School:
  • Manages graduate student admissions, matriculation, and graduation
  • Manages processing of cases of graduate student academic misconduct, dismissals, and appeals
  • Supports development and implementation of campus policies governing Graduate academic programs and students
  • Supports governance committees that develop graduate policies, review and approve curriculum, and conduct periodic program reviews
  • Supports the review and awarding of fellowships managed by the Graduate School
  • Supports graduate student recruitment and retention efforts

    Job Summary
    Researches, plans, and designs usable and accessible systems, services, and content to support user needs, meet project goals, and advance institutional priorities. Develops and leads training and outreach efforts to advance institutional capacity for user-centered practices.

    The User Experience Architect manages the creation, implementation, analysis, and modification of usable and accessible systems, services, and content to support the UWM Office of Research and the Graduate School. Working with in-house systems, acquired commercial packages, and Cloud-hosted systems, the incumbent will research, design, and monitor systems, routines, and services, especially around e-workflows, to advance the operations and outreach of our user-facing systems.

    The office of Information Technology and Assessment (ITA) supports the mission of the UWM Office of Research and the Graduate School. The Graduate School is an administrative unit that supports a wide range of functions related to graduate education across UWM including admissions, graduation, and various other functions related to graduate education. The Office of Research supports the broad campus research mission, including compliance, extramural funding administration, strategic research planning, and a range of internal programs providing direct support to faculty and staff members, post-doctoral researchers, graduate students, and undergraduate students engaged in research activity.

    Major Job Duties:
  • Collaborates with campus stakeholders to establish criteria for e-workflow applications.
  • Designs and builds user-centric and accessible e-workflow pipelines based on agreed criteria.
  • Tests, validates, debugs, maintains, and serves as point-of-contact for custom e-workflow solutions.
  • Develops end-user documentation for e-workflow solutions.
  • Integrates data from campus information systems into e-workflow application and review pipelines.
  • Incorporates data from e-workflow solutions into other campus data systems, reports, and dashboards.

    Key Skills: * Any applicant chosen for interview should be prepared to discuss these skills.
  • Strong analytical and troubleshooting skills, as well as excellent attention to detail.
  • Strong interpersonal (verbal and written) communication skills.
  • Working knowledge of relational databases and the ability to build database queries.
  • Ability to build user-friendly and accessible forms to gather required information using commercial e-workflow solutions.
  • Ability to manage multiple priorities in a dynamic priority environment.
  • Ability to develop innovative solutions to technical and nontechnical problems.
  • Ability to train nontechnical colleagues in the use of e-workflow systems.
  • Ability to develop easy-to-follow technical documentation (both written and recorded voice-over video).

    Additional Desired Competences: *Any applicant who is chosen for interview should be prepared to discuss these competences.
  • Working knowledge of HTML, CSS, and JSON.
  • Working knowledge of Microsoft SharePoint and Microsoft Lists.
  • Experience using and querying Oracle and MariaDB relational databases using SQL.
  • Experience developing reports and dashboards using Microsoft Power BI.
  • Experience developing automations in Microsoft Power Automate and Power Automate Desktop.
  • Experience melding information from disparate data sources into cohesive information sets.

    Minimum Qualifications
  • Bachelor's degree in relevant field OR evidence of equivalent work experience
  • At least 1 year of experience creating user-centric and accessible e-workflow pipelines (Survey Monkey Apply, BP Logix, etc.) OR equivalent experience building online user surveys (Qualtrics, Survey Monkey, Microsoft Forms, etc.) OR developing online course materials (Canvas, Blackboard, etc.).

    Preferred Qualifications
  • At least 3 years of evidence experience developing e-workflow systems
  • Experience developing surveys and e-workflow systems using Survey Monkey, Qualtrics, BP Logix, Microsoft Forms, Canvas, Blackboard, or similar platforms
  • Experience developing reports and dashboards using Microsoft Power BI
  • Experience developing automation workflows in Microsoft Power Automate and Power Automate Desktop
  • Previous experience working in a higher education environment

    Target Salary Range
    $63,500

    Benefits and Total Rewards
    As part of UWM's commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life

    Application Instructions
    Interested applicants are required to apply online and provide:
  • A cover letter addressing your education/experience as it applies to all minimum and preferred qualifications
  • A resume
  • A document listing the names and contact information for three professional references

    This is a continuous recruitment with an initial review date of 06/17/2024. To ensure consideration, applications must be submitted by 06/17/2024. Applications submitted after 06/17/2024 may not be reviewed

    In instances where the Search and Screen Committee is unable to ascertain from the candidates' application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications.

    Application Deadline
    Continuous (Open Until Filled?) - Yes
    If Continuous, Initial Review Date - 06/17/2024
    Position Contact Name - Nicole Thompson
    Contact Phone - 4142515223
    Contact Email - thomp858@uwm.edu
    Application Notes
    For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.

    Legal Notices
    AA/EO Statement
    UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

    Reasonable Accommodations
    UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

    Confidentiality of Applicant Materials
    UWM is a State agency and subject to Wisconsin's Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

    CBC and Reference Check Policy
    Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

    Annual Security and Fire Safety Report (Clery Act)
    For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM's Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

    Employment Authorization
    In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Job Categories
    Computer Science, Information Technology

    To apply, visit: https://jobs.uwm.edu/postings/38909




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Job Summary

JOB TYPE

Full Time

INDUSTRY

Elementary & Secondary Education

SALARY

$58k-76k (estimate)

POST DATE

05/20/2024

EXPIRATION DATE

07/23/2024

WEBSITE

uwm.edu

HEADQUARTERS

MILWAUKEE, WI

SIZE

3,000 - 7,500

FOUNDED

1956

CEO

WILLIAM ROBERT BUCKER

REVENUE

<$5M

INDUSTRY

Elementary & Secondary Education

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About University of Wisconsin–Milwaukee

Recognized as one of the nations 131 top research universities, UW-Milwaukee provides a world-class education to 27,500 students from 91 countries on a budget of $689 million. Its 15 schools and colleges include Wisconsins only schools of architecture, freshwater sciences and public health, and it is a leading educator of nurses and teachers. UW-Milwaukee partners with leading companies to conduct joint research, offer student internships and serve as an economic engine for southeastern Wisconsin. The Princeton Review named UW-Milwaukee a 2020 Best Midwestern university based on overall academ...ic excellence and student reviews. More
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