As a UW employee, you have a unique opportunity to change lives on our campuses, in our state, and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. By being deeply invested in our work, showing compassion in our interactions, and embodying the spirit of a team player, each member contributes to a thriving community. UW is committed to attracting and retaining a diverse staff; your experiences, perspectives, and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW's IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world, partnering with the UW community to enable innovation, learning, discovery, and service."

The Enterprise Web Services and Events (EWSE) team within UW-IT develops and operates business Web APIs, Event messaging, and Data Integration services.

As a Site Reliability Engineer, you will be responsible for ensuring the reliability, availability, and performance of the EWSE suite of products and services. The incumbent will join a small, collaborative team that embraces and evangelizes innovation and standards in developing and supporting state-of-the-art, system integration services. You will also be responsible for identifying and resolving issues before they impact downstream systems. The ideal candidate will be passionate about automation, monitoring, and continuous improvement.

REQUIREMENTS:

Bachelor's degree in Computer Science, Information Science, related field or experience

Minimum of four years' experience performing progressively more complex and responsible tasks involving development and support of enterprise applications and services

Experience in cloud application design. Amazon Web Services Preferred

Experience with code versioning, branching, and release methodologies (GitHub, GIT)

DevOps expertise

Able to quickly learn and apply new technologies and skills

Strong acumen for software testing and documentation; commitment to quality

Customer service mindset with a drive to provide exceptional solutions

Understanding of secure design and coding practices

Strong written/oral communication and interpersonal skills

Ability to work independently with minimal supervision

Excellent problem-solving skills; able to design creative and pragmatic solutions

An effective team player who enjoys collaboration

Experience with Infrastructure as Code technologies (Terraform preferred)

Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.

DESIRED:

Experience utilizing REST Web services

Experience with NoSQL datastores (ElasticSearch preferred)

Experience with SQL and query design

Experience with caching and load-balancing

Familiarity with networking concepts and protocols

CONDITIONS OF EMPLOYMENT

Hybrid, open office environment

Application Process:The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.