Req #: 222351 Department: HARBORVIEW - REHAB MEDICINE CLINIC Job Location: Harborview Medical Center Job Location Detail: Main Hospital, 325 9th Ave. Seattle, WA 98104 Posting Date: 05/19/2023 Closing Info: Open Until Filled Salary: $3,433 - $4,909 per month Other Compensation:

Exciting increases eff. July 1st!

Union Position: Yes Shift: First Shift Benefits: The University of Washington (UW) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing through the UW retirement options; enjoy generous vacation and sick leave policies; and protect yourself and your family with life and long-term disability insurance. For detailed information on Benefits for this position, click here.
TheHarborview's Rehab Medicine Clinichas an outstanding opportunity available for a full time (40 hours a week), day shiftPROGRAM COORDINATOR. The PC coordinates all patient services such as admitting, discharge appointments, arranging diagnostic procedures, consultation requests, and scheduling services from other hospital departments in order to facilitate delivery of care to patients.
PRIMARY RESPONSIBILITIES:

Coordinate complex scheduling of diagnostic procedures and consultations.

Work with Patient Services Specialists (PSS) to schedule less complex referrals as well as appointments with scheduling directions in place.

Facilitate scheduling of urgent referrals and procedures and work closely with Clinic medical director to triage

Communicate with discharge planner and Contact Center Complex Appointing Team to schedule priority patients with various clinics in a timely fashion.

Verify outpatient benefit information for a seamless transition to clinic-based services.

Ensure completeness and accuracy of registration and patient demographic data.

Manage a high volume of phone calls, emails, faxes, and letter correspondence pertaining to patient and/or provider follow-up, continuity of care, and referral decisions.

Collaborate with PSS Supervisor and PSS to create, update and maintain all clinic templating that meets the needs of patients, clinic staff and providers.

Utilize system resources, including computerized information systems and staff from ancillary departments, and develop processes to meet the needs of the service and patients.

Act as primary liaison for the patient with hospital, referring provider, insurance carrier, and outside agencies and staff from other health providers to coordinate activities involved in pre-operative planning

Assist patients with completing insurance forms and requests for information by providing documentation to facilitate coverage for scheduled visit, admission and/or procedure.

Work with partner PCC to ensure planned procedures are pre-authorized in time prior to admission and follow-up on insurance denials.

Coordinate supporting documentation to facilitate and coordinate patient care involving agencies outside of HMC.
REQUIREMENT
•High school graduation or equivalent, AND
•Two years of experience in the program specialty, OR equivalent education/experience.
ABOUT UW MEDICINE HARBORVIEW
Harborview is an ideal place to thrive in a supportive, high-intensity and fast-paced environment. You’ll be encouraged to grow, advance your career, expand your community and make a difference in people’s lives. Every colleague is viewed as a potential leader, enjoys a high degree of autonomy and trust, and is empowered to ask tough questions. We believe that the kindness and caring we show patients, colleagues, and everyone who comes through our doors is a vital part of creating the best possible healing environment. Working at Harborview isn’t just a job — it’s a calling.
Challenge. Collaboration. Compassion.Become part of our team, and join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.