Job Detail

Job Title:Pharmacy Technician, Specialty Pharmacy

Req:2023-0363

Location:

Department:Pharmacy

Shift:Variable

Type:Full Time

FTE:1

Hours:

City State:Renton, WA

Salary Range:Min $26.76 - Max $41.93/hrly. DOE

Job Description:

Job Description

Pharmacy

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Pharmacy Technician, Specialty Pharmacy

JOB OVERVIEW: The specialty pharmacy technician is responsible for supporting the specialty pharmacy supervisor in their duties by providing technical assistance in accordance with department policy and Washington State Law. He/she maintains close working communication with pharmacists and pharmacy coordinators and manager regarding the various department programs

AREA OF ASSIGNMENT: Specialty / Retail Pharmacy

HOURS OF WORK: Variable

RESPONSIBLE TO: Supervisor, Specialty Pharmacy Services

PREREQUISITES:

High school diploma or GED.

Credentialed as a Pharmacy Technician in the State of Washington and in good standing, or eligible for such credential.

National certification by the Pharmacy Technician Certification Board (PTCB), or equivalent preferred. Certification required for Tech II classification.

QUALIFICATIONS:

1. Minimum 2-3 years specialty/retail pharmacy technician experience required.

2. Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees.

3. Excellent written and verbal communication skills with a diverse patient population.

Ability to communicate effectively with pharmacists and other patient care providers.

Ability to transcribe information accurately.

Ability to maintain confidentiality of patient information.

Ability to multitask and work efficiently in a dynamic work environment

Ability to work with Microsoft Office programs, Epic, Willow Ambulatory and other pharmacy systems. Requires frequent use of data entry keying into the computer.

UNIQUE PHYSICAL/MENTAL DEMANDS. ENVIRONMENT AND WORKING CONDITIONS:

Capable of walking up to 5 miles per shift. Extensive data entry keyboarding into computer.

PERFORMANCE RESPONSIBILITIES:

A. Generic Job Functions: See Generic Job Description/or Clinical Support Partner.

B. Essential Responsibilities and Competencies:

Responsible for the provision of technical support of specialty drug distribution services at Valley Medical Center.

Completes assigned competency assessments.

Responsible for maintaining basic knowledge of current medications.

Responsible for facilitating delivery of medications including ensuring specialty drugs are prepared and packaged appropriately for shipment.

Responsible for ensuring medications and supplies are adequately restocked.

Provides assistance to providers and other patient care staff on issues regarding specialty pharmacy services.

Responsible for the financial assistance and prior authorization processes for all specialty pharmacy patients and clinic staff.

Perform full Benefits Verification on patients, including coordination with payers to investigate and verify terms of patient coverage and out-of-pocket costs.

Responsible for answering insurance and billing questions and providing feedback to management regarding contracting opportunities and process improvements.

Responsible for daily billing operations, such as submission of claims (electronic and paper), patient statements, follow-up and resolution of nonpayment, denials, and prior authorization requests.

Understand and maintain all federal and state regulations and policies and procedures applicable to HIPAA practices and patient confidentiality.

Communicates with Specialty Pharmacy Staff, Prescribers, Specialty Clinic staff, and other care team members.

Responsible for filling/processing payment for prescriptions.

Completes additional responsibilities/projects when assigned by manager, coordinators, or pharmacists.

Created: 7/20

Grade: SEIUSVC9J

FLSA: NE

CC: 7178

Job Qualifications:

PREREQUISITES:

High school diploma or GED.

Credentialed as a Pharmacy Technician in the State of Washington and in good standing, or eligible for such credential.

National certification by the Pharmacy Technician Certification Board (PTCB), or equivalent preferred. Certification required for Tech II classification.

QUALIFICATIONS:

1. Minimum 2-3 years specialty/retail pharmacy technician experience required.

2. Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees.

3. Excellent written and verbal communication skills with a diverse patient population.

Ability to communicate effectively with pharmacists and other patient care providers.

Ability to transcribe information accurately.

Ability to maintain confidentiality of patient information.

Ability to multitask and work efficiently in a dynamic work environment

Ability to work with Microsoft Office programs, Epic, Willow Ambulatory and other pharmacy systems. Requires frequent use of data entry keying into the computer.