1 Patient Service Representative-Student Health Services Job in Memphis, TN
University of Tennessee is Hiring a Patient Service Representative-Student Health Services Near Memphis, TN
Market Range: 04
Hiring Salary: $18.54/Hourly
JOB SUMMARY/ESSENTIAL FUNCTIONS: The Patient Service Representative (PSR) supports the operations of the clinic by performing day-to-day administrative tasks while ensuring high-quality customer service to the patients at University Health Services.
DUTIES AND RESPONSIBILITIES:
* Welcomes, greets, and screens patients and departmental clients/visitors.
* Answers multi-line phone system, addresses/schedules appointments, and directs calls to appropriate persons.
* Performs day-to-day administrative functions and general office duties, including word processing, copying, scanning, faxing, sorting/distributing mail, and data entry.
* Maintains patient accounts, verifies method of payment for service, and collects data and/or payment as appropriate.
* Maintains patient waiting areas and front desk areas in a manner that is organized and neat.
* Creates and maintains charts in electronic formats.
* Scans and indexes documents in the electronic health record.
* Attends scheduled department staff and clinical meetings.
* Performs other related duties as assigned.
MINIMUM REQUIREMENTS:
EDUCATIONS: High School Diploma or GED. (TRANSCRIPT IS REQUIRED)
EXPERIENCE: Two (2) years of related administrative clerical experience to include six (6) months of medical receptionist experience; OR a Bachelor's Degree will be accepted in lieu of experience.
KNOWLEDGE, SKILLS, AND ABILITIES:
* Ability to provide professional etiquette, cultural sensitivity, empathy, and work with diverse groups.
* Ability to exercise a high degree of diplomacy and tact.
* Ability to understand medical terminology.
* Excellent customer service and interpersonal communication skills.
* Skill and flexibility to accommodate the changing needs of the department.
* Well-developed verbal and written communication skills in English; additional language abilities welcomed.
* Ability to work well individually or in a team capacity with minimal supervision.
* Basic to intermediate computer knowledge and skills.
* Ability to work independently, multi-task, team-oriented, deal with challenging situations and people, and problem-solve through job related-tasks.
* Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
WORK SCHEDULE: This position may occasionally be required to work evenings and weekends.
Job Summary
Full Time
$37k-47k (estimate)
05/02/2024
05/15/2024
utk.edu
KNOXVILLE, TN
7,500 - 15,000
1794
GOVERNOR PHIL BREDESEN
$1B - $3B
Colleges & Universities
Related Companies
About University of Tennessee
The University of Tennessee is a public land-grant university headquartered at Knoxville. Founded in 1794, it is the flagship institution of the statewide University of Tennessee system with nine undergraduate departments and eleven graduate departments and hosts more than 26,000 students from all 50 states and more than 100 foreign countries. In its 2009 ranking of universities, U.S. News & World Report ranked UT 118th among national universities and 52nd among public institutions of higher learning. Its ties to Oak Ridge National Laboratory, established under UT President Andrew Holt and con...tinued under the UT-Battelle partnership, have positioned the University as co-manager and allow for considerable research opportunities for faculty and students enjoyed by few other institutions of comparable standing. Also affiliated with the University are the Howard H. Baker, Jr. Center for Public Policy, the University of Tennessee Anthropological Research Facility, and the University of Tennessee Arboretum, which occupies 250 acres of nearby Oak Ridge, Tennessee and features hundreds of species of plants indigenous to the region. The University is a direct partner of the University of Tennessee Medical Center, the only Level I trauma center in the East Tennessee region and a self-proclaimed 'teaching hospital' due to its aggressive medical research programs and position as the primary career destination for most medical school graduates of the University of Tennessee Health Science Center at Memphis.
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