JOB DESCRIPTION OVERVIEW:

This position is for a talented, knowledgeable, and skilled individual to collaborate with our team providing a wide range of administrative, technical, and clerical support to the Arbitration Strategy department. This role must have effective communication skills, knowledge of correct language, grammar, formatting, and sharp attention-to-detail. This is a unique opportunity to be included in the development and expansion of the Independent Dispute Resolution (IDR)/Arbitration Department. The Administrative Coordinator will be responsible for tasks delegated by the supervisor. This position requires organization, flexibility, and the ability to prioritize tasks while working independently. The coordinator will participate in a wide variety of tasks and will be an instrumental member of the team requiring a positive and motivated disposition.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides support to the Arbitration Strategy team. This role may include coordinating office meetings, answering emails and maintaining electronic files.
• Responsible for reviewing and updating documents related to arbitration as assigned.
• Interact collaboratively with various departments to support activities and workflows.
• Collaborate with leadership to resolve IDR/Arbitration issues.
• Have a good understanding of Revenue Cycle Management as well as policies, procedures, and processes as needed.
• Individual is expected to continuously learn and apply new improvement practices.
• Complete special projects and other duties as assigned.
• Organize documents and reports into a format that can easily be evaluated by others.
• Ability to re-prioritizing key tasks to meet deadlines.

JOB REQUIREMENTS

• Experience in physician healthcare reimbursement with an understanding of revenue cycle management is helpful.
• Preferred Athena/GE/ETM/IDX experience
• Some college preferred with studies in the areas of health administration, business administration, finance, or related field. Proven record of accomplishment and High School Diploma will be considered.
• Strong computer skills including Microsoft Office with a strong proficiency in Excel spread sheets, using formulas, pivot tables, and filters. Solid knowledge of Adobe, Word, Power Point and One Note.
• Ability to create, format and edit documents as required.
• Provide quality written responses regarding appeals, inquiries, and negotiations.
• Strong organizational, analytical, and thinking skills.
• Must be a high energy, initiative-taker who is creative and outgoing.
• Will be expected to have or acquire knowledge and understanding of the following:
• Medical professional fee billing guidelines, reimbursement and compliance
• CPT, HCPCS, ICD-10
• Payer edits
• Navigating payer portals
• Ability to work with confidential information, demonstrate HIPAA Compliance.
• Ability to work independently, take initiative, and work well in a fast-paced, deadline-driven environment.
• Effective communication skills.
• Ability to work well with others including superiors, subordinates, and peers.
• Attitude and appearance that conveys professionalism, confidence, maturity, and competence.
• Honest and ethical business conduct.

SUPERVISORY RESPONSIBILITIES:

• None

PHYSICAL / ENVIRONMENTAL DEMANDS:

• This is a remote position; accommodations can be made for in-office hours each week f required.
• Designated workspace required
• Prolonged sitting; with prolonged work in a computer/PC
• Moderate stress levels
• Occasional work in evenings and on weekends if required by project deadlines