323 Telecommunications Operator - Access Center - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union) Jobs in Los Angeles, CA
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Admitting Quality Coordinator - Admitting - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)
Keck Medicine of USC
Los Angeles, CA | Full Time
$44k-54k (estimate)
3 Weeks Ago
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Telecommunications Operator - Access Center - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)
$69k-89k (estimate)
Full Time
1 Week Ago
University of Southern California is Hiring a Telecommunications Operator - Access Center - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union) Near Los Angeles, CA
To provide voice, paging and emergency communication for the organization, business partners, and community served for the hospital.
Essential Duties:
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance . We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security Report
Notice on Non-Discrimination
Certain positions are subject to background screening
EEO is the Law
EEO is the Law Supplement
Pay Transparency Non-Discrimination
USC is an E-Verify Employer
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$107805.htmld
Essential Duties:
- Demonstrates competency in the quality of work and knowledge of the job pertinent to the functioning of a Telecommunications Operator: Assist in the process of directing incoming and outgoing calls. Assist in proper processing of all code emergencies upon request via alarm panel or person to person. Assist in proper processing of all messages taken that are stored within the SDC IntelliDesk Call Processing System, at USC/Norris and USC/ University Hospitals to insure doctor / patient confidentiality. Assist in ensuring that all schedules housed within the Telecommunications department are kept up to date and readily accessed when needed. Assist in proper processing of all doctor and staff contact information and makes sure it is kept up to date and kept within the confines of the department.
- Maintains warm, courteous and professional behavior while conducting call processing procedures: Maintains consistent accuracy in message taking and the relaying of given information. Maintains a cooperative demeanor with irate callers and maintains the utmost of professionalism
- Assists with staff and patient call processing concerns with the utmost of professionalism.
- Demonstrates compliance to JCAHO requirements that are enforced by Telecommunications management.
- Monitors 23 alarm panels (USC/ University Hospital) and 6 alarm panels and (USC/Norris Cancer Hospital).
- Compiles call log information, pulling necessary data from SDC/ IntelliDesk at USC/Norris and USC/University Hospitals upon request.
- Assists with processing of conference calls for medical and hospital support staff.
- Effective prioritization of tasks, allocation of time and ability to adapt in a changing technological environment.
- Ensures all request for overhead paging are announced with clear and concise professionalism.
- Ensures current information is available on all medical staff and their coverage for the time they are away.
- Respectful and courteous at all times with professionalism in accordance to employee conduct policy.
- Basic typing and computer experience especially Microsoft Word.
- Works a consistent 40 hour week as a full-time employee an a set shift.
- Can work independently as well as part of a team.
- Always willing to take on new challenges and projects.
- Performs other duties as assigned.
- Req High school or equivalent
- Req Proficient verbal and written communication skills.
- Req Capable of communicating with all levels of employee-administrative to staff.
- Req Proficient in Microsoft Software (Word and Excel).
- Pref Experience in health care industry.
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance . We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security Report
Notice on Non-Discrimination
Certain positions are subject to background screening
EEO is the Law
EEO is the Law Supplement
Pay Transparency Non-Discrimination
USC is an E-Verify Employer
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$107805.htmld
Job Summary
JOB TYPE
Full Time
SALARY
$69k-89k (estimate)
POST DATE
05/02/2024
EXPIRATION DATE
05/15/2024
WEBSITE
usc.edu
HEADQUARTERS
LOS ANGELES, CA
SIZE
15,000 - 50,000
FOUNDED
1880
CEO
PATRICIA CORONA
REVENUE
$500M - $1B
INDUSTRY
Colleges & Universities
Related Companies
About University of Southern California
The University of Southern California is a leading private research university located in Los Angeles, the capital of the Pacific Rim. This is the official LinkedIn presence for the University of Southern California. This account is managed and mediated by the staff of USC University Communications. Content (including posts from 3rd parties) that include videos, photographs, opinions and links to content outside of this channel do not necessarily represent the University of Southern Californias academic goals or opinions. Community guidelines: Alumni and students are welcome to post profession...al updates and news. Posts containing solicitations, product placements, derogatory or inflammatory comments are prohibited and will be removed. Off-topic comments will also be removed. Posts are not regularly monitored. Please note: for questions regarding degrees offered and admissions policies please call (213) 740-2311.
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