R0005858
USF Hilltop Campus
Job Title:
Program Assistant IV - Graduate and Doctoral Nursing Programs
Job Summary:
Provides administrative support to School of Nursing and Health Professions (SONHP) graduate nursing programs while also assisting the manager, program directors, and department chairs, where appropriate and as needed. Carries out duties and responsibilities with limited to no supervision; exercising critical thinking, planning, problem-solving and interpretive skills to analyze situations, define problems, identify concerns, and develop and propose solutions associated with supporting the academic or administrative functions of program and department as related to student and faculty support. The incumbent's knowledge of academic affairs, complex departmental and divisional academic functions, external agency relationships, and student services enables the programs and department to serve students, faculty and external contacts more effectively through regular data report and updates to the manager, program director, department chair, and/or SONHP administration. Strong attention to detail, ability to organize and prioritize multiple demands, and to represent the SONHP in a professional manner at all times are essential skills for this position. This position will support faculty and students at all the SONHP campus locations where graduate nursing programs are present. Some Saturday and evening assignments will be required. This program assistant will report to the Graduate Nursing Programs Manager.
Full Job Description:
Full Job Description:
50% Program Support
As a member of the Graduate Nursing Programs Team, this person will be responsible for
providing administrative support for the students and faculty of those programs - answering
calls and processing requests; participate in the onboarding, clearance and documentation of
incoming students; other academic business such as verbal and written communication with
students and faculty; processing and documenting student enrollment; assisting faculty with
operationalizing course evaluations (set-up, facilitating recommended changes); completing,
submitting, tracking, and documenting end of program documentation (including but not
limited to) degree conferral forms, certification exam documents, etc.; auditing, documenting,
and reporting student and faculty licensure; scheduling, minute/note taking, and staffing
program-specific meetings. Perform other duties as assigned.
50% Department Support
Program Assistants in the Graduate Nursing Department will assist in managing the business of
the department including scheduling, minute/note taking, and staffing program-specific
meetings, organizing and staffing program/departmental events; communicating with
department faculty; provide back-up support to peer program assistants as needed. Perform
other duties as assigned.
Essential Job Responsibilities:
Processing enrollment of students in nursing and health professions programs.
Attend planning meetings to coordinate overall progress of students in the programs at all
campus locations.
Prepare and edit reports, proposals, catalog copy, meeting minutes, manuals and other
routine correspondence related to the programs.
Maintain progression and clearance records for students in program and communicate with
students and advisors regarding status.
Provide students with information, orientation, and preparation for certifying exams.
Maintain a filing system for program memos, documents, and reports.
Handle confidential, sensitive materials, correspondence and issues relating to School of
Nursing & Health Professions.
Compose and prepare correspondence to answer requests and inquiries.
Plan/staff events for program/department.
Perform other duties as assigned.
MINIMUM REQUIREMENTS:
Post high school education preferred.
Training or experience equivalent to four years of increasingly responsible work experience
in administrative support work or related education, including at least two years in a senior
support role.
Demonstrated understanding and behaviors associated with cultural competency and
emotional intelligence.
Demonstrated ability and experience working with diverse faculty and students and
cultivating an inclusive environment that supports USF's Jesuit mission.
Strong equity lens, cultural humility and proven ability to work well in a diverse context.
Ability to work with a minimum of supervision.
Demonstrated ability to meet projected timelines and follow-through.
Ability to work and thrive in an open-collaborative environment.
Positive attitude is a must.
Precise knowledge of office and university policy and procedures, comfort and experience
with university systems.
Knowledge of Banner student software is a plus.
Ability to work with variety of constituencies and explain complex rule-based systems with a
high degree of service and compassion.
Ability to set and hold boundaries with variety of constituencies.
Appreciation of student privacy and understanding of FERPA regulations.
Advanced knowledge of functions within Microsoft Office suite and G Suite.
Advanced experience with Excel and Google Spreadsheets as it relates to report generation.
Experience with Salesforce, Tableau, or Workday is a plus.
Full-Time/Part-Time:
Full time
Pay Rate:
Hourly
To apply, visit https://usfca.wd5.myworkdayjobs.com/en-US/USF_Staff/job/USF-Hilltop-Campus/Program-Assistant-IV-Graduate-and-Doctoral-Nursing-Programs_R0005858.
The University of San Francisco is located in the heart of one of the worlds most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a students passion for social justice and a desire to "Change the World From Here." For more information, visit http://www.usfca.edu.
jeid-5eb38cfc347a714eadbab352a448c3b1