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University of Rochester
Rochester, NY | Full Time
$131k-179k (estimate)
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Security Rep III, MAG
$131k-179k (estimate)
Full Time | Hospital 4 Weeks Ago
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University of Rochester is Hiring a Security Rep III, MAG Near Rochester, NY

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Full Time 40 hours Range URG 104 MAG-Guest Services

Responsibilities

GENERAL PURPOSE:
Position reports to Facilities Director. Requires a vast knowledge of building and security system. Oversees alarm maintenance, fire safety, cameras and building security. Responsible for over-seeing Security Ambassadors on a daily basis. Must have good critical thinking skills; have the ability to quickly observe a situation and act appropriately. Position requires frequent standing. Must have excellent public relations skills as the job requires constant interaction with visitors, staff, volunteers, school groups, etc. Required to work weekends, evenings, holidays, and the Clothesline Festival.
JOB DUTIES AND RESPONSIBILITIES:

  • Acts as liaison to Facilities Director along with Department of Public Safety to ensure safe and smooth operations of the MAG. Performs annual fire alarm and security walkthroughs with outside agencies. Acts as main contact for issues pertaining to building's security equipment and controls. Records information found during Alarm and Security Monitor inspections. Adds to knowledge continually about the physical building and report problems.
  • Monitors outdoor surveillance cameras for suspicious behavior. Maintains incoming Packages/Parcel log. Reports phone communication malfunctions and addresses malfunctions with Finger Lakes Communications. Assists with evacuating the building during fire/emergencies. Familiar with layout of the building including alarms and monitors throughout. Ensures compliance of applicable policies and regulations while implementing security measures.
  • Schedules Security Ambassador department; including regular shifts as well as security requisitions, schedules staff for events originating from other departments. Acts as primary trainer for Shift Lead position as well as SA positions. Assigns and removes keys to staff. Oversees Key distribution and log, UR emergency binder, Property passes, parking passes, staff emergency lists etc. and maintains these records. Controls Visitor/Staff into and out of building (internal and external customers). Interacts with staff/visitors/contractors (internal and external customers). Assists with SA's annual reviews with Director of Facilities. Oversees SA's while on duty and monitors performance. Responsible for recovering funds from departments requesting extra SA service thru documentation/billing process.
  • Works with DPS to schedule and plan annual 4-hour SA department training. Prepares and maintains monthly department training. Requests assistance for any incidents requiring documentation. Maintains proper documentations and communicates that information effectively. Works in conjunction with outside agencies for hiring new staff, including the RCSD. Supports the Director of Facilities when hiring new employees by conducting reference checks, phone interviews, and is part of the in-person interview team. Attends outside trainings.
  • Delivers an exceptional customer service experience to museum guests. Observes and protects the art collection by patrolling assigned areas. Answers visitors questions about the collection. Explains museum rules to visitors as needed. Maintains knowledge of museum access rules. Contributes to a team atmosphere through open and clear communication. Gains general knowledge of museum activities.

Other duties as assigned.
QUALIFICATIONS:

  • Bachelor's degree required or equivalent combination of education and experience.
  • Prior experience working with the public is a plus.
  • Excellent communication and interpersonal skills required.
  • Microsoft/Outlook is required.
  • Excel skills preferred.
  • Ability to lift up to 30 lbs. and walk the outdoor building perimeter.
  • Proficient in the use of phone and 2-way radio.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $18.10 - $25.35 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined byconsidering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$131k-179k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

04/02/2024

WEBSITE

rochester.edu

HEADQUARTERS

ROCHESTER, NY

SIZE

1,000 - 3,000

FOUNDED

1850

TYPE

Private

REVENUE

$200M - $500M

INDUSTRY

Hospital

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About University of Rochester

University of Rochester is an educational institution that offers undergraduate, postgraduate and doctoral degree programs.

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