University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.
Posted Job Title
Assistant Director, Communication & Events, Fels Institute of Government (Hybrid Eligible)
Job Profile Title
Coordinator C
Job Description Summary
The University of Pennsylvania's College of Liberal and Professional Studies (Penn LPS) seeks to lead the field of higher education in the creation of unique and innovative opportunities for learners of all ages and backgrounds. These highly accessible academic opportunities are distinguished by their academic rigor and world-class instructional staff, while the support offered to students by Penn LPS is distinguished by its comprehensive and holistic quality. LPS programs are designed to empower individuals and enhance their personal and professional lives. Our graduates are global citizens committed to creating a better, more inclusive world.
Since 1937, the Fels Institute of Government at the University of Pennsylvania has pioneered the training and practice of public administration. Today, we build on our legacy to prepare the next generation of public leaders.
The Assistant Director, Communications & Events, supports program marketing, communications, social media, materials development, and event planning and execution for the Fels Institute of Government. Primary responsibilities include supporting the maintenance and management of the Fels website, managing social media accounts, supporting event planning and execution, writing the weekly newsletter and other communications, and creating materials and content for various purposes. The Assistant Director will work closely with Fels staff members and coordinate with other relevant university teams as well as external stakeholders. This role will also provide support for FelsNet, symposia, and other internal and external events. This role is hybrid eligible and requires evening and occasional weekend work scheduled in advance. Applicants must submit a resume, cover letter and professional (non-academic) writing sample to be considered.
Job Description
Job Responsibilities
Program Marketing & Social Media: Conduct annual competitor scan of other university programs to identify growth and opportunity areas for Fels. Coordinate with Fels staff and LPS marketing team to develop and approve digital marketing content for recruitment communications and advertising. Create and execute social media and communications plans in collaboration with Director and other staff members. Support maintenance and management of Fels website. Create and post content to social media and other outlets on a regular basis to achieve defined goals; goals are to increase awareness, brand and reputation of Fels with internal and external audiences.
Event Planning & Execution: Manage a wide variety of Fels events and programming from planning to execution through follow-up. Examples include recruitment events, graduate fairs, information sessions, orientation, graduation, external speakers, professional lunches, conference, trips. Work with Director and Associate Director on event goals and strategy; project manage execution and implementation of events. Create and maintain internal and external events calendar. Oversee event budgets. Manage logistical and staffing needs for events, including registration, run of show execution, and follow-up; providing guidance to Program Coordinator on room/space reservations, catering, AV and materials for events. Coordinate with vendors as needed.
Communication & Materials: Write copy, select photos and collaborate with LPS design team to produce print and digital materials for recruitment, events, surveys and other purposes. Create and maintain style guides for consistent communication and branding. Develop content ideas and write weekly e-newsletter (This Week at Fels). Communicate effectively with a variety of stakeholders including staff, faculty, students, prospective students, alumni and others. Coordinate as needed with other staff members and student workers. Support implementation and maintenance of FelsNet student/alumni platform.
Recruitment: Support all phases of student recruitment and admissions processes, including engaging with prospective students and recently admitted students. Meet application and enrollment targets through effective communication with prospects and other strategies. Provide professional customer service and respond to inquiries via phone, walk-ins and email, as well as at recruiting events, including recruitment fairs. With other staff members, coordinate recruitment events, such as graduate fairs, information sessions, and other areas. Follow up with qualified prospects and partner organizations to increase yield for full-time and executive MPA tracks. Use enrollment technology systems to track and improve effectiveness of recruitment initiatives.
Other duties as assigned.
Qualifications
Bachelor's degree with 3 to 5 years of experience, or equivalent combination of education and
experience, is required.
Excellent oral and written communication skills and excellent interpersonal skills; ability to
manage multiple stakeholder relationships and communicate effectively with diverse audiences.
Candidate should have experience creating written and visual content for a variety of audiences
with a track record of strong results, including through social media.
Ideal candidate has an interest in and understanding of elements of design, website optimization,
and other aspects of marketing.
Ideal candidate should have experience managing events or projects with multiple stakeholders
and a track record of strong results.
Excellent organizational skills, time management skills and attention to detail. Comfort in fast
paced environment and multi-tasking.
Strong goal and results orientation. Strategic thinking, sound judgment and discretion with access
to sensitive information.
Systems orientation and strong computer/technology skills. Proficiency in Microsoft Office suite,
and a willingness to work with new software and technology.
Strong ability to simplify and systematize tasks and processes. A proactive, analytical problem
solver.
Qualified candidates must be willing to work nights and weekends (scheduled in advance).
Targeted Pay Range: $51,824 - $71,528
This Targeted Pay Range is only applicable to this job posting. All salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.
Department / School
School of Arts and Sciences
Pay Range
$51,824.00 - $78,096.00
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay