Hello,
Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:

• Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application.
• You can only apply one time to a job requisition.
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.
Thank you,
Human Resources
Important Applications Instructions:
Please complete this application in entirety by providing all of your work experience, education and certifications/
license. You will be unable to edit/add/change your application once it is submitted.
Job Requisition ID:
R00035186
Job Category:
Professional and Technical
Organization:
Fac Services - Facilities Services
Location/s:
Main Campus Jackson
Job Title:
Quality Assurance Analyst-Facilities Support - Div of Physical Facilities
Job Summary:
Assist in the development and implementation of the quality assurance program; coordinates and monitors Facilities Services processes and functions. Coordinates the daily work activities of Facilities Services to ensure a high level of customer satisfaction. Supports and troubleshoots customer issues/concerns identified in work order satisfaction surveys. Audits and evaluates service levels of Facilities Services and reports findings directly to leadership.
Education & Experience
Bachelor's degree in related field and one year of quality related experience require. Experience may be substituted for educational requirements. Two (2) years of supervisory/management experience preferred. Building maintenance experience preferred.
Certifications, Licenses or Registration Required: N/A
Knowledge, Skills & Abilities
Detail oriented, organized, skilled in the use of computers, database management skilled (TMS preferred), keen analytical, problem solving, and decision-making skills.
Proficient in Microsoft Word, Excel, and One Note.
Responsibilities:

• Collaborates with Facilities Services leadership to ensure that an appropriate quality assurance program and improvement measurement tools are designed, implemented and maintained to meet the needs of Facilities Services.
• Assists in prioritizing service demands when appropriate.
• Operationally checks completeness and quality of work performed by Facilities Services personnel.
• Monitors quality improvement outcomes on a routine basis and collaborates with Facilities Services management to develop timely action plans as required to address identified issues.
• Works in collaboration with Facilities Services leadership in training assignments based on the needs of the department.
• Conducts initial and on-going training based on needs of the personnel.
• Adjust schedule to work with all employees on all shifts to ensure needs are met and supported. Ability to work pre-arranged weekend, night and evening hours.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or changed duties at any time.

Environmental and Physical Demands:
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, frequent bending, frequent lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, no lifting/carrying up to 75 pounds, no lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, no driving, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, frequent standing, occasional twisting, and constant walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Time Type:
Full time
FLSA Designation/Job Exempt:
No
Pay Class:
Hourly
FTE %:
100
Work Shift:
Benefits Eligibility:
Benefits Eligible
Grant Funded:
No
Job Posting Date:
04/15/2024
Job Closing Date (open until filled if no date specified):