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248038
Patient Services Associate -Schedulers
Patient Services Associate
Ann Arbor Campus
Ann Arbor, MI
Full-Time
Regular
Nonexempt
School Dentistry
DENT Patient Services
6/13/2024 - 6/20/2024
$40,000.00 - $45,000.00
Healthcare Admin & Support
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The scheduler position plays a vital role in managing patient flow and supporting dental students in delivering care. Excellent organizational skills and the ability to work as part of a team are key to succeeding in this position. The commitment to maintaining confidentiality and understanding of healthcare operations will be an asset.
MDentistry: advancing health through education, service, research and discovery.
MDentistry Core Values:
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:
In addition to a career filled with purpose and opportunity, The University of Michigan offers a to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
Schedulers Job Duties
Monitor clinical activity of assigned dental students
Answer, triage live calls. Return patient calls from voicemail as needed
Facilitate the scheduling or rescheduling of patient appointments with the aim of upholding a comprehensive and productive schedule.
Respond to emails and phone calls from staff, faculty, and students regarding patient scheduling.
Assist students with daily inquiries.
Greet patients chairside and schedule appointments.
Work with student providers to determine return dates for patient care.
Check out patients in axiUm chairside during the clinic session.
Financial Services Job Duties
Assist with cashiering responsibilities of accepting and posting patient payments
Daily cash reconciliation
Assist with financial questions
Support information desk with patient registration
Ensure accurate registration by verifying demographics and insurance information appropriately
Review cases prior to the day of appointment to ensure that the requested authorization has been received.
Review and correct student's patients accounts
Other duties as assigned
Work schedule will be 9 am-6pm Monday- Friday, alternating Thursday until 8pm
This position is onsite, located at the School of Dentistry at 1011 N University.
This position is included in the bargaining unit represented by the Service Employees International Union - Healthcare Michigan (SEIU), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Full Time
Ancillary Healthcare
$38k-46k (estimate)
05/22/2024
08/17/2024
michigandifference.com
ANN ARBOR, MI
25 - 50
1869
Private
KAREN REDLIN
<$5M
Ancillary Healthcare