Company Description

The community is the creative partner for the new mainstream, growing brands through culturally honest and breakthrough creativity. As an agency rooted in diversity, with 30 nationalities and more than 79% of the agency self-identifying as diverse, the community understands the new mainstream because they are the new mainstream. A global creative agency founded in 2000, the community’s work sits on a wide spectrum ranging from culturally driven mass-market, to a broadly diverse multicultural approach, to U.S. Hispanic. Partners include Verizon, Volkswagen, Walmart, Bath & Body Works, Mondelez, Netflix, Diageo, Porsche Latin America, and more. The agency’s full-service capabilities include creative that stretches from brand platforms to social-first content, Brand & Business Leadership, Cultural & Brand Strategy, and Production. As an internationally awarded creative agency, the community was Adweek’s 2023 Multicultural Agency of the Year and has been in Ad Age’s A-List seven of the last 11 years, most recently as a Standout Agency in 2022. The agency was also #6 on Fast Company’s Most Innovative Agencies in Advertising list in 2022. And in 2019, the community was named one of Ad Age’s “Best Places to Work,” listed as one of the world’s “Fastest Growing Agencies” by Adweek and recognized as one of the “Top 25 Agencies of the last 50 Years” by Campaign. 

For more information, please visit:  https://www.thecommunityagency.com/en-us

Job Description

the community is looking for a Business Operations Manager, who is a proactive self-starter with the ability to drive and oversee various operational projects to manage the client relationship as well as the internal financial planning and data entry into our budget tracking systems. You should be comfortable working in a collaborative environment, with the ability to partner with internal cross-functional teams. You should have a strong understanding of both client needs, business needs and understanding of data analysis for financial management of your assigned projects. You are someone who gets it done. You can build, launch, and run a successful program, end-to-end, with all the nuances in between.

Responsibilities

• Work across various brands assessing the business operations needs for each client to help meet operational excellence KPIs. This includes financial planning, management and analysis, project scope development and project financial tracking to ensure projects are not over or under in their set KPIs.
• Collaborate with, operations, finance, resourcing, and leadership teams to execute the end-to-end financial management process inclusive of budget authorization, client billing tracking, reconciliation reporting, and compliance with internal/external audit requirements
• Manage tools, systems, and processes that enable sound financial operations including entering scope details and staffing plans into client’s procurement tools and internal budget tracking tools.
• Build and develop relationships with internal brand teams, ensuring that data for monthly reconciliation is updated to report back to clients monthly.
• Assess business reporting needs and help build reports that will provide financial transparency for both internal stakeholders and clients.

Qualifications

• 5-7 years of experience in an advertising agency
• Strong knowledge and ability in Google Sheets
• Strong data analysis background
• Ability to juggle multiple projects at once
• Ability to work autonomously
• Financial background a plus
• Extremely detail oriented and passionate about processes
• Strong critical thinking and creative problem-solving skills; demonstrated ability to identify actionable insights
• Solid communication skills, able to write clearly, speak professionally, and convey complex technical concepts to a non-technical audience
• Excellent organizational skills with time sensitive deadlines

Additional Information

As part of our dedication to an inclusive and diverse workforce, la comunidad Corporation (dba "The Community" and a wholly owned subsidiary of Publicis Media) is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at 1-305-865-9600