Job no: 523131
Position Type: Staff Full Time
Campus: UMass Boston
Department: IT Research Computing
Pay Grade: No Pay Grade
Date opened: 26 Apr 2024 Eastern Daylight Time
Applications close: 17 May 2024 Eastern Daylight Time

General Summary:

The UMass Boston “Research Computing Systems Professional” job family series of positions (levels 1 through 5) are systems administrators who are responsible for implementing and maintaining IT systems supporting research activities. The Systems Professional series is a five-level series that supports research facilitation, research data management, high performance computing, high throughput computing, hosting, and other types of systems administration.

The organizational levels in this series include:

Research Computing Systems Administrator I (Systems Professional I

• )
Research Computing Systems Administrator II (Systems Professional II
• )
Research Computing Systems Engineer (Systems Professional III
• )
Research Computing Senior Systems Engineer (Systems Professional IV
• )
Research Computing Systems Architect (Systems Professional V
• )

Examples of Duties:

RC Systems Administrator I

Participate in running RC systems at scal

• e
Monitor and maintain the health and integrity of RC system
• s
Upgrading and patching of RC system
• s
Track performance metrics to ensure efficient use of resource
• s
Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services
• )
Build and maintain relationships across RC teams to support researcher need
• s
Regular professional development to build a diverse set of systems administrative skill
• s
Regular review of best practices and process refinemen
• t
Regularly assist a broad set of researchers through support request
• s
Assist researchers with routine issues in using RC system
• s

RC Systems Administrator II

Participate fully in building, configuring, and running RC systems at scal

• e
Monitor and maintain the health and integrity of RC system
• s
Upgrading and patching of RC system
• s
Assist in implementing robust and secure IT solutions supporting researc
• h
Assist in defining and tracking performance metrics to ensure efficient use of resource
• s
Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Service
• s
Build and maintain relationships with external vendor technicians and enginee
• r
Regularly contribute best practices documentation and knowledge transfe
• r
May mentor junior staff or student employee
• s
Regularly assist a broad set of researchers through support request
• s
Assist researchers in the design and debugging of research workflow
• s
Assist in building curriculum and teaching workshops for basic use of RC resource
• s

RC Systems Engineer

Participate fully in planning, building, configuring, and running RC systems at scal

• e
Monitor and maintain the health and integrity of RC system
• s
Upgrading and patching of RC system
• s
Design and implement robust and secure IT solutions supporting research, including supporting data compliance requirement
• s
Define and track performance metrics to ensure efficient use of resource
• s
Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services
• )
Build and maintain relationships with external vendor technicians and engineer
• s
Regularly contribute best practices documentation and knowledge transfe
• r
May mentor junior staff or student employee
• s
May lead trainings on RC resource
• s
Regularly assist a broad set of researchers through support request
• s
Facilitate the design, debugging, and automation of research workflow
• s

RC Senior Systems Engineer

Lead the planning, building, and configuration of RC systems at scal

• e
Set standards for monitoring and maintaining the health and integrity of RC system
• s
Upgrading and patching of RC system
• s
Design and implement robust and secure IT solutions supporting research, including systems that meet data compliance standard
• s
Define and track performance metrics to ensure efficient use of resource
• s
Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services
• )
Build and maintain relationships with external vendor technicians and engineer
• s
Collaborate with and may provide leadership to other personnel within the RC ecosyste
• m
Regularly contribute best practices documentation and knowledge transfe
• r
May supervise junior staff or student employee
• s
Lead trainings on RC resources, including specific software or tool
• s
Provide in-depth consultation with researchers through regular engagement
• s

RC Systems Architect

Provide expert operational knowledge of RC systems at scale that provides performance improvements in complex environment

• s
Develop next generation RC architectures to address compute and data intensive research problem
• s
Develop enhancements to maintain integrity of RC system
• s
Collaborate with domain researchers regularly and other key IT partners (e.g. Network, Security, Operations, and Client Services) to address future need
• s
Leads and participates with Systems Engineers within the national RC ecosyste
• m
Will lead trainings of RC systems and/or domain research, including specific software or tool
• s
Develop next generation workflows or debug complex issues with a deep understanding of cutting-edge technology, software, or tool
• s

Qualifications:

RC Systems Administrator I

Minimum of 2 years’ relevant post-secondary education or relevant work experience, including a combination of these tw

• o
Knowledge of Linux systems administratio
• n

RC Systems Administrator II

Minimum of 5 years’ relevant post-secondary education or relevant work experience, including a combination of these tw

• o
Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.
• )
Demonstrated team performance skills, customer service mindset, and ability to act as trusted adviso
• r

RC Systems Engineer

Minimum of 7 years’ relevant post-secondary education or relevant work experience, including a combination of these tw

• o
Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.
• )
Demonstrated team performance skills, customer service mindset, and ability to act as trusted adviso
• r
Specialized knowledge in specific technologie
• s

RC Senior Systems Engineer

Minimum of 9 years’ relevant post-secondary education or relevant work experience, including a combination of these tw

• o
Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.
• )
Demonstrated team performance skills, customer service mindset, and ability to act as trusted adviso
• r
Specialized knowledge in specific technologie
• s
Ability to lead development of specific technologie
• s

RC Systems Architect

Minimum of 11 years’ relevant post-secondary education or relevant work experience, including a combination of these tw

• o
Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.
• )
Demonstrated team performance skills, customer service mindset, and ability to act as trusted adviso
• r
Extensive knowledge in specific technologie
• s
Ability to lead development of specific technologie
• s

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date.

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.