108166

Coordinator

Office Coordinator

33-Exempt Regular

Staff

1.000

VPSA-Couns Ctr-Accessibility and Disability Service

Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

The Office Coordinator is a full-time, exempt position at the University of Maryland College Park’s Accessibility and Disability Service (ADS), reporting to the Assistant Director. This role involves supervising front desk administrative staff and overseeing the overall management and operations of the front desk. The Coordinator will assist in enhancing overall ADS operational efficiency Contributing to the data-driven decision-making process within ADS, a significant aspect of this role is being the primary person responsible for preparing reports utilizing data collected in the ADS client management system. The Coordinator plays a crucial role in maintaining effective communication with stakeholders and ensuring the delivery of high-quality service. The coordinator is responsible for all level two customer service escalations and will determine which of these need intervention by ADS leadership.

Not Applicable to This Position

Standard office work.

04/02/2024

Yes

05/01/2024

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.