This is a hybrid position, based out of the University of Maryland Medical Center. 

General Summary

Under limited supervision, provides strategic, project management of large scale, cross-departmental projects as defined by Executive Leadership. Works in close partnership with internal stakeholders including executive sponsors, work stream leads, operational managers and leadership groups associated with the assigned projects. May have oversight of Project Coordinator team members to secure the successful implementation of organizational priorities and initiatives. 

Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Leads and manages projects independently as assigned to meet established goals and timelines. Influences processes, behaviors and outcomes to complete assignments in a timely and quality-focused manner.
• Manages projectsthat directly impact the Annual Operating Plan, set forth by the Chief Executive Officer and members of the Executive and CEO Committees. Projects may include tracking, reporting, and producing action plans that are generated through stakeholder engagement.
• Develops, executes and revises work plans as appropriate to the project including tasks, timeline and responsible parties. Monitors status and outcomes utilizing contemporary tools and required follow- up with responsible parties. Prepares status report when requested.
• Assembles multidisciplinary team members and aligns them into collaborative teams to arrive at solutions to a diverse array of issues associated with improving operational and clinical practice. Supervises team members to meet project goals, adhering to their responsibilities and project milestones.
• Utilizes leadership skills to facilitate meetings to drive actionable and accountable task management and engagement from all stakeholders. Develops communication plans to disseminate information to project team members in a timely and consistent manner.
• Utilizes project and performance improvement methodologies such as Project Managers Institute (PMI) methodologies, Lean, and/or Six Sigma in management of projects. Fosters an environment of critical thinking and continuous process improvement.
• Leads detailed current state assessment, future state design and implementation strategies for initiatives within the scope of the project. Develops process maps of current and future state processes using appropriate techniques and software.
• Initiates, exhibits and supports excellent bidirectional communication and working relationships with all audiences to foster ongoing information exchange during the life cycle of project initiatives. Builds trust and uses collaborative mechanisms to gather project support from key stakeholders.
• Prepares, analyzes and presents detailed clinical, operational, financial and other information to support the work (e.g. utilization rates, staffing levels, volume analysis, and cost analysis).
• Independently conducts relevant best practice research, process analyses, benchmarking and performance measurement activities, such as baseline and sustainment metrics, as directed. Develops presentations of the information that inform audiences in a clear and accurate manner.
• Provides high-quality, high-value outputs to stakeholders on a regular basis. Develops tools to enhance the effectiveness of leaders as appropriate to assigned projects.
• Develops solutions that incorporate business logic, stakeholder needs and appropriate change management techniques, including communication and education, to ensure improvements are successfully implemented and sustained.
• Assists operational managers in developing associated policies and procedures and defining necessary resources to sustain the improvements associated with the project.
• Designs and delivers written and oral presentations of the project in a credible, professional and persuasive manner to audiences across the system in conjunction with leadership.
• Documents, organizes and maintains records and files containing work plans, analysis tools and results, communications and presentations, sustainment plans and final deliverables.
• As needed will directly supervise Project Coordinators within the Project Management Office 
• Ability to delegate project tasks and responsibilities to Project Coordinators and Managers as appropriate.
• Oversees deliverable creation and quality, including review of other project managers’ work.

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

Education and Experience

• Bachelors’ degree in Business, Project Management, Healthcare Administration or related field required.
• A Master’s Degree from an accredited university in Business, Healthcare Administration, Public Administration or related field is preferred.
• Seven (7) years of increasingly responsible experience in healthcare system, acute care hospital or healthcare management and/or related healthcare consulting, to include demonstrated results and achievements in leading large projects.
• Project Management, Lean, and or Six Sigma certification required.

Knowledge, Skills and Abilities

• Ability to coach, mentor, and motivate others.
• Ability to facilitate complex teams to the defined outcomes while meeting critical deadlines.
• Ability to work creatively and analytically in a problem-solving environment while demonstrating teamwork, innovation and excellence.
• Ability to lead up, across and down multiple organizational levels.
• Ability to constructively engage, negotiate, resolve conflict with, influence and coach for results staff and leaders at all organizational levels.
• Ability to analyze, summarize and present complex operational and clinical information.
• Personal and professional characteristics presenting a high level of emotional intelligence, business acumen, professional sophistication, and flexibility and maneuverability in approach.
• Excellent verbal and written communication skills.
• Thorough understanding of project management principles and methods.
• Practical knowledge of and competency with various computer software applications to monitor and report project status.
• Desire to continue professional development in order to keep abreast of emerging best practices, methodologies, and technologies.

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